Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
305 reviews
5 stars
110
4 stars
44
3 stars
31
2 stars
26
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported issues with food quality, including bland or improperly prepared items, and some experienced food safety concerns.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and restrooms, contributing to a negative experience.
Smoothie Consistency
Customers noted inconsistency in smoothie preparation, with some drinks tasting watered down or poorly blended.
Management Issues
Frequent complaints about management's lack of responsiveness to customer concerns and operational inefficiencies were noted.
- TCTania ChavarriaNov 7, 20251.0The customer service was terrible; the staff were very slow. My order was supposed to be ready at 12:12 pm, but it wasn't delivered until 12:45 pm. I asked about my order, and they just ignored me!!!! El servicio al cliente fue pésimo; el personal era muy lento. Mi pedido debía estar listo a las 12:12 pm, pero no llegó hasta las 12:45 pm. Pregunté por mi pedido, ¡y me ignoraron! TERRIBLE EXPERIENCE
- MMMichelleOct 29, 20251.0Asked for NO lettuce specifically in the Thai chicken wrap, had family member pick it up and come to find out they gave me lettuce anyways and it was VERY poorly packed, stuff spilling out of the wrap everywhere. Clearly this place is poorly run by staff who could care less about food preparation and handling. Avoid.
- JJJames JOct 19, 20255.0Good vibes fast service. Got my drink before I paid 👍🏽
- ETEvan ThornAug 31, 20251.0Definitely the worst Tropical Smoothie location I've been to. Guy taking orders wasn't asking anyone for names for their orders or even calling out orders. This lead to mass confusion with everyone trying to figure out who their order belonged to. Smoothies were made and left in the back, not being acknowledged or handed out until people pointed them out to the people up front. Ended up waiting 20 minutes to get my single smoothie and quesadilla.
- KBKendall BynumAug 17, 20251.0The man at the counter is rude and does not know how to make a good smoothie. He has really poor customer service and I would recommend that anyone looking for a smoothie try any of the other surrounding locations. I agree with most of the comments that the smoothies generally taste like water.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dining hours for Tropical Smoothie Cafe in Fairfax?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM Saturday, and 8:00 AM to 9:00 PM Sunday.
Can I order food for delivery or pickup at Tropical Smoothie Cafe?
Yes, you can order for delivery, in-store pickup, curbside pickup, and same-day delivery through their app or online.
What is the address and location of Tropical Smoothie Cafe in Fairfax?
Tropical Smoothie Cafe is located at 12164 Fairfax Towne Center, Fairfax, VA 22033, USA.
What types of food and services does Tropical Smoothie Cafe offer?
They serve smoothies, wraps, flatbreads, bowls, salads, quesadillas, kids' food, gluten-free and vegan options, and specialty beverages for breakfast, lunch, dinner, and late-night.
Which payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
Is there a Tropical Smoothie Cafe app for ordering and menu browsing?
Yes, you can use the Tropical Smoothie Cafe app available for iOS and Android to view the menu and place orders.
What shopping options are near Tropical Smoothie Cafe at Fairfax Towne Center?
You can visit nearby stores like T.J.Maxx, Mattress Warehouse, and JOANN Fabric and Craft Stores for clothing, furniture, and craft supplies while at Fairfax Towne Center.
Are there entertainment options near Tropical Smoothie Cafe?
Yes, Regal Fairfax Towne Center cinema is nearby, perfect for catching a movie before or after dining at Tropical Smoothie Cafe.
What other dining choices are close to Tropical Smoothie Cafe in Fairfax Towne Center?
Nearby restaurants include Murasaki Japanese Restaurant for sushi, Five Guys for burgers, Baja Fresh for Mexican food, and Pho Towda for Asian cuisine.