At Papa Johns Pizza in Fairfax, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Fairfax pizza for any occasion. Call us for pizza delivery in Fairfax or stop by 10782 FAIRFAX BLVD. for carryout to order the best pizza in Fairfax, along with breadsticks, wings, and more!
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Hygiene Issues
Multiple reviews highlighted serious concerns regarding cleanliness and food handling practices, including staff not wearing gloves and unsanitary conditions.
Delivery Problems
Customers frequently experienced long wait times, incorrect orders, and issues with delivery drivers, contributing to overall dissatisfaction.
Inconsistent Quality
The quality of food varied significantly, with reports of cold, burnt, or incorrectly made pizzas.
Positive Staff Experiences
A few customers praised specific staff members for their excellent service, indicating that there are some positive interactions amidst the overall negative feedback.
JT
Jeff Tai
6 days ago
2.0
I take back what I wrote. They actually do deliver, but it takes them 2 hours to do so after you place the order. So don't forget to tip on the order if you're getting it delivered.
TH
Tanli Hsu
Dec 20, 2025
1.0
Delivery seems totally messed up after their website changes. It took more than 1.5 hours and have no idea if I am going to get my order.
FB
Frederick Blackford
Dec 10, 2025
5.0
Federico Did Super Great Job.
He Did Super Great Amazing Job
DY
d y
Dec 9, 2025
1.0
Terrible! I'm going to drive further out to get better papa johns pizza. Here are some issues I've faced:
1. There's a lady who is always in a bad mood. Don't just stare at your customers like they owe you something. I'm just here to pickup my order. No friendliness/professionalism. I always say hello and thanks to them, but they really don't care about customers.
2. using dirty hands to make pizza. do not scratch your head nor touch anywhere while making pizza. I was disgusted
3. if I added topping I expect reasonable amount. part of the pie has 2 out of 6 toppings i added. i see 1 pepperoni in each slices, 2 or 3 pineapples, 1 or 2 jalopenos etc.
4. Old delivery driver was very friendly and nice though even though he could not speak english well. at least this guy was willing to help. maybe he should become a manager.
RR
Ron
Nov 30, 2025
1.0
During my visit, I noticed several hygiene and customer service concerns. One of the staff members (very old person) was coughing while preparing food, and another employee who handled the toppings was not wearing gloves and frequently moved between food preparation and handling transactions and other tasks without washing their hands.
Additionally, when the pizza came out of the oven, the tray was dropped onto the floor because it was too hot to handle, and I’m not sure whether it was cleaned before being used again. The overall atmosphere also felt unfriendly, as the staff appeared disengaged and unhappy to be there.
Overall, the experience left me uncomfortable with the cleanliness and professionalism of the establishment.
What are the delivery hours for Papa Johns Pizza in Fairfax, VA?
Delivery is available Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.
During what hours can I order takeout from Papa Johns Pizza?
Takeout is available Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday until 11:30 PM.
Is Papa Johns Pizza open on holidays like Christmas Day and New Year's Day?
Papa Johns Pizza is closed on Christmas Day. On December 24, December 31, and January 1, they are open from 10:00 AM to 11:00 PM for delivery and until 10:30 PM for takeout.
What types of food does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
What services does Papa Johns Pizza provide?
They provide delivery, takeout, order ahead, and serve lunch, dinner, and dessert options.
What is the address and contact number of Papa Johns Pizza in Fairfax?
The address is 10782 Fairfax Blvd., Ste D, Fairfax, VA 22030. The phone number is +1 703-591-6800.
Are there mobile apps to order from Papa Johns Pizza?
Yes, you can order via the Papa Johns app available on iOS and Android platforms.
Can I order Papa Johns Pizza online for delivery or pickup?
Yes, Papa Johns offers online ordering for both delivery and carryout through their website and app links.
What nearby places can I visit before or after getting pizza at Papa Johns Pizza?
Nearby you can visit The Shops at Fairfax for shopping, or enjoy treats at Bisnonna Bakeshop, a bakery and smoothie bar.
Are there options for a quick snack or bubble tea near Papa Johns Pizza?
Yes, close by you can find Onezo Boba and Ben Gong's Tea, both offering bubble tea and smoothie drinks.
Where can I get automotive services or parts near Papa Johns Pizza?
Nearby automotive options include Merchant's Tire & Auto Centers, NAPA Auto Parts - Fairfax, and NTB National Tire and Battery.