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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.8
(643 reviews)

Business Details

12120 Fairfax Towne Center, Fairfax, VA
22033, United States
(703) 246-0056

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fairfax is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
12120 Fairfax Towne Center, Fairfax, VA
22033, United States

Hours

Reviews

3.8
643 reviews
5 stars
319
4 stars
126
3 stars
66
2 stars
45
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some staff are praised for their friendliness and helpfulness, others are reported to be rude or unprofessional.

Order Accuracy

Numerous reviews indicate frequent issues with order accuracy, including missing items and incorrect food preparation.

Cleanliness

Several customers noted that the location is often dirty, with complaints about the state of the dining area and restrooms.

Food Quality

While some customers enjoy the food, there are many complaints about the quality and freshness of items, with specific mentions of soggy sandwiches and poorly prepared ingredients.

Atmosphere

The atmosphere is generally described as cozy and inviting, but some customers have reported issues with noise and cleanliness detracting from their experience.
  • RW
    R W
    4 days ago
    1.0
    It’s a shame they can’t get basic to go orders right. Also, stop giving out little baguettes that are harder than a baseball. It’s not funny anymore.
  • LS
    Liana Shivers
    6 days ago
    1.0
    TLDR; Avoid this Panera (specifically for breakfast) if you can. They will get your order wrong more times than they get it right. Long Explanation: The Panera on Fairfax Boulevard next to the Petco is much better than this one (Fairfax Towne Center). I have been coming to this Panera for 6+ years and they have consistently gotten worse over the years. I rarely visit anymore unless I’m truly in a rush since it’s on my way to work. Every time I’ve visited in the past two years for breakfast specifically, they’ve gotten my order wrong. Once they forgot to add my arugula, another time they forgot to put my drink next to or in my bag, and multiples times they’ve forgotten to add my modifications to my sandwich, including today forgetting the breakfast sausage on my Egg, Cheese and SAUSAGE Croissant (the modification was extra egg). I usually don’t realize it until I get to work. The food is okay when they get it right. The most they do is offer some freebie or to correct it if you come back but I can’t exactly leave work for sausage. I also don’t want a freebie. I want you to get my order right the first time. I would rather you take a little more time double checking that the order is right. Honestly, I have no one else to blame but myself for continuing to come here. Sigh.
  • ET
    Eman TF
    Feb 11, 2026
    5.0
    I’m not sure if I’m spelling the name correctly (Auigo.Br), but today (Wednesday at 11:30 AM) we had an outstanding experience. He deserves 5 stars for his smile, attentiveness, and professionalism. We only planned to have drinks, but his great attitude made us order food as well. Service was fast, and the teamwork was clear. You can tell he truly loves what he does. Excellent service!
  • VA
    Vignesh Artist
    Feb 9, 2026
    5.0
    Always number one for healthy food
  • AH
    A. H
    Jan 27, 2026
    5.0
    All staffs are very friendly. Good food.

Frequently Asked Questions About Panera Bread

Does Panera Bread Fairfax accept reservations?

No, Panera Bread Fairfax does not accept reservations.

What are the hours of operation for Panera Bread Fairfax?

Panera Bread Fairfax is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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