Panera Bread

3.8
631 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fairfax is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
12120 Fairfax Towne Center, Fairfax, VA
22033, United States

Hours

Reviews

3.8
631 reviews
5 stars
311
4 stars
125
3 stars
65
2 stars
46
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some enjoying the offerings while others found them lacking or poorly prepared.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and restrooms, impacting the overall dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted positive experiences with specific staff members who provided excellent service.

Atmosphere

The atmosphere received mixed reviews, with some appreciating the cozy environment while others noted it felt unkempt.
  • EM
    Emma Mickler
    2 days ago
    5.0
    This place is full of kind, hardworking, and wonderful workers. I always receive wonderful service and even when they are busy I can always see them working their tails off! I go to this location often and will continue to. Thanks guys! I hope you are recognized by your corporate!
  • KG
    Karl G
    Nov 13, 2025
    5.0
    Nice cozy place place for a quick hot meal. Soup is always consistently good. And dont forget a cookie!
  • CL
    Colette L.
    Nov 4, 2025
    5.0
    On a whim I decided to order some mini cookies but I was unable to finish waiting for them. A manager was lovely and offered to keep it aside for me so I could pick up after work. Well it wasn't until past 8pm I suddenly remembered about these cookies. I rushed over and my heart sank when I saw all different staff. I asked for a manager and geared up to explain the full story and be met with confusion but he knew already what was going on and handed me my order. It had been kept aside for me since 11.45am!! That is some serious customer service- thank you so much! You guys are an amazing team
  • SM
    Sara M
    Nov 4, 2025
    5.0
    Panera Bread is always a reliable and comfortable place to grab a meal. I especially love their avocado sandwich ,it’s fresh, flavorful, and always made just right. The ingredients taste clean and high-quality, which makes it an easy favorite. The the service is friendly, and it’s a great spot whether you’re dining in or grabbing something quick. A solid choice for a tasty, fresh meal!
  • BS
    Brad Schonhorst
    Oct 26, 2025
    2.0
    I’ve been to several Paneras in the last few months and they are all a miserable experience for the customer. From the moment you walk in, you feel out of place. If you don’t want to use the touch screen to order, you can flag down one of the staff who will reluctantly take your order. After you place an order, there is no where to stand that isn’t in the way. When half your order is ready to go, you can sort through a stack of to go backs and then try to flag down an employee to get the rest of your meal ready. It would be one thing if the food was good but the bagel I ordered from a “bakery” came with a plastic container of cream cheese. No thanks.

Frequently Asked Questions About Panera Bread

Does Panera Bread Fairfax accept reservations?

No, Panera Bread Fairfax does not accept reservations.

What are the hours of operation for Panera Bread Fairfax?

Panera Bread Fairfax is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.