Panera Bread

3.8
635 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fairfax is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
12120 Fairfax Towne Center, Fairfax, VA
22033, United States

Hours

Reviews

3.8
635 reviews
5 stars
314
4 stars
125
3 stars
66
2 stars
45
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praise friendly and attentive staff, others report rude behavior and disorganization.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a lack of quality control.

Cleanliness

Several reviews mention unsanitary conditions and a dirty atmosphere, detracting from the dining experience.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others find them overpriced and poorly prepared.

Management

Mixed feedback on management; some managers are praised for their service, while others are criticized for poor handling of customer issues.
  • AS
    Angela Sim
    Dec 13, 2025
    1.0
    Ordered a hot chocolate and a sandwich (not a complicated order). Arrived at the time they told me to pick it up and waited extra 20 minutes. Turns out they already gave my hot chocolate to someone else, who then returned it saying he ordered a different drink. Witnessed them take the lid off, sniff it, and proceed to give it to me. It was cold and I asked if they could remake it. The guys working there threw their hands up, exasperated and ticked off as if I’m the one who messed up… awful experience.
  • EM
    Emma Mickler
    Nov 22, 2025
    5.0
    This place is full of kind, hardworking, and wonderful workers. I always receive wonderful service and even when they are busy I can always see them working their tails off! I go to this location often and will continue to. Thanks guys! I hope you are recognized by your corporate!
  • KG
    Karl G
    Nov 13, 2025
    5.0
    Nice cozy place place for a quick hot meal. Soup is always consistently good. And dont forget a cookie!
  • CL
    Colette L.
    Nov 4, 2025
    5.0
    On a whim I decided to order some mini cookies but I was unable to finish waiting for them. A manager was lovely and offered to keep it aside for me so I could pick up after work. Well it wasn't until past 8pm I suddenly remembered about these cookies. I rushed over and my heart sank when I saw all different staff. I asked for a manager and geared up to explain the full story and be met with confusion but he knew already what was going on and handed me my order. It had been kept aside for me since 11.45am!! That is some serious customer service- thank you so much! You guys are an amazing team
  • SM
    Sara M
    Nov 4, 2025
    5.0
    Panera Bread is always a reliable and comfortable place to grab a meal. I especially love their avocado sandwich ,it’s fresh, flavorful, and always made just right. The ingredients taste clean and high-quality, which makes it an easy favorite. The the service is friendly, and it’s a great spot whether you’re dining in or grabbing something quick. A solid choice for a tasty, fresh meal!

Frequently Asked Questions About Panera Bread

Does Panera Bread Fairfax accept reservations?

No, Panera Bread Fairfax does not accept reservations.

What are the hours of operation for Panera Bread Fairfax?

Panera Bread Fairfax is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.