Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
556 reviews
5 stars
318
4 stars
149
3 stars
48
2 stars
16
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several reports of rude interactions, particularly at the self-checkout and pharmacy.
Store Cleanliness
The store is generally reported as clean and well-organized, but there are complaints about dirty bathrooms and unsanitary conditions in some areas.
Product Quality
Customers expressed concerns about the quality of certain products, particularly meat, with reports of rancid items and expired goods on shelves.
Pricing Issues
Many customers found prices to be high compared to competitors, with some expressing frustration over pricing discrepancies and the need for better sales management.
Shopping Experience
Overall, the shopping experience is mixed; while some customers enjoy the layout and selection, others struggle to find items and report issues with stock availability.
- TNTonyia NOct 26, 20255.0Good prices and value for good groceries and pet needs. Always friendly and helpful associates. Easy to find any and everything that one needs.
- LTlinh thaoSep 28, 20255.0The store felt inviting and comfortable.
- TTthangSep 25, 20255.0The store carried many popular brands.
- LSlwakra salomSep 16, 20255.0The store was very organized.
- AWAk WahedAug 12, 20251.0I am writing to express my disappointment with my recent experience at your store. I have been a loyal customer for 15-20 years, and I've always appreciated the polite and friendly staff, both at the grocery checkout and in the pharmacy. Unfortunately, my last visit has led me to decide that I will no longer be shopping here. I had a very unpleasant interaction with one of the Hispanic female staff member at the self-checkout. She was rude, spoke to me in a very disrespectful tone, and continuously bothered me while I was trying to check out my groceries. Another employee came over, scanned something with a badge, and the first employee began shouting at me. My groceries ended up on the floor, and I was so upset that I left everything and walked out. I've already spoken with the general manager about this incident, and he was very polite and understanding. Additionally, I had a negative experience at the pharmacy. I was told by the pharmacist that I couldn't pay out-of-pocket for my medication and that I needed prior authorization, and it's the law which is not true. I have two chronic conditions and needed this pain medication for an upcoming procedure. I was able to transfer my prescription to Safeway and get it filled without any issues or prior authorization. The employee at the self-checkout does not have the customer service skills to work with the public and should not be interacting with customers. It's frustrating to be treated this way after being a longtime customer. I will not be spending my money at a place where I'm disrespected and bothered while shopping, nor will I deal with a pharmacy that provides false information and won't allow me to pay for my medication out of pocket.
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food at 10653 Braddock Road, Fairfax?
Giant Food is open daily from 6:00 AM to 10:00 PM. Holiday hours may vary.
Does Giant Food offer delivery and in-store pickup services?
Yes, Giant Food offers both in-store pickup and delivery services, including contactless delivery and curbside pickup.
How can I place an order online for Giant Food Fairfax?
You can place your order online via Giant Food's website at http://www.giantfood.com or through their iOS app available on the App Store.
What special services are available at Giant Food on Braddock Road?
The store provides services such as SCAN IT! Mobile for self-checkout, RedBox rentals, free WiFi, and Coinstar machines.
Are there any special deals or promotions at this Giant Food store?
Yes, this Giant Food location offers Bonus Buy deals along with coupons and loyalty rewards available through their online shopping platform.
Can I find a pharmacy near the Giant Food store?
Yes, there is a Giant Pharmacy nearby, which offers pharmacy and retail services for your convenience.
Where can I get coffee or a quick snack close to Giant Food?
Starbucks is located nearby, offering coffee, drinks, and light snacks for a quick break during your shopping trip.
Is there a locksmith service near Giant Food?
KeyMe Locksmiths is nearby, providing professional locksmith and key services for any urgent needs.
Are there family-friendly entertainment options near Giant Food?
Yes, you can visit Fats Fairfax Open Mic & Jam, a venue for concerts, comedy, and theater nearby, as well as Dance Xone Extreme for dance and art classes.
Can I access financial services near Giant Food?
Yes, nearby financial services include Coinme for currency exchange and First National Bank ATM for cash withdrawals.