Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
469 reviews
5 stars
314
4 stars
100
3 stars
22
2 stars7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor assistance.
Product Quality
Many customers expressed concerns about the quality of produce and meat, citing issues with expired or spoiled items.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Pricing
Customers frequently mention that prices are higher compared to competitors, leading to dissatisfaction among some shoppers.
Stock Availability
There are recurring complaints about items being out of stock and inadequate substitutions for online orders.
- IMIvan MontesOct 12, 20255.0The bakery is the best
- MSmena sethSep 17, 20255.0Cashiers bag groceries neatly.
- ABAlexie BergstromSep 2, 20255.0The atmosphere was positive and cheerful.
- GGGraceJul 21, 20252.0Thoroughly disappointed in this Giant. We just moved to the area and usually do Giant for pickup orders. Never had an issue with any other Giant. At this Giant, almost every order has items out of stock and they don’t even try to substitute 80% of them. Like our most recent order, they were out the specific deli ham and ground beef we wanted. They have other options, but never offered them. So we didn’t get what we needed for our meal that night or lunches for the week. The produce we receive is almost always bruised up, rotting, and just horrible picks. I’m not sure if they do this just for pickup orders, or if their produce is really just that bad. The pick up spots out front always have cars just parked there, so numerous times we’ve had to call to tell them we’ve had to park elsewhere since random people parked in pickup spots. Also, 80% of the time we don’t receive a receipt, so we can’t even verify we got correct refunds for out of stock items. Never had these issues at any Giant but this one. Super disappointed in this location.
- JBJohn BJul 13, 20251.0I go here at least once a week and employees smoking right outside of the main entrance and not cleaning is a big issue. I understand there are homeless people sleeping near, but they actually pickup the trash left by others. I did see it in person multiple times. Maybe you just hire them to clean the around the building since your employees don’t care about us.
Frequently Asked Questions About Giant Food
What are the regular operating hours of Giant Food at 9400 Fairfax Boulevard?
Giant Food is open daily from 6:00 AM to 10:00 PM.
Does Giant Food offer pickup and delivery services?
Yes, Giant Food offers in-store pickup and contactless delivery services.
Where is Giant Food located in Fairfax?
The store is located at 9400 Fairfax Boulevard, Fairfax Circle, Fairfax, VA 22031.
Which payment and additional services are available at Giant Food in Fairfax?
Services at Giant Food include PNC banking, Western Union, VA Lottery, Blue Rhino propane exchange, Redbox, Coinstar, Rug Doctor rentals, free Wi-Fi, and Volta charging stations.
Is Giant Food open on major holidays?
Yes, but with modified hours; for example, on Thanksgiving (Nov 27) it's open 6 AM–5 PM, Christmas Eve (Dec 24) 6 AM–7 PM, Christmas Day (Dec 25) 8 AM–5 PM, and New Year's Eve (Dec 31) 6 AM–9 PM.
How can I access Giant Food's online ordering or coupons?
You can shop online for coupons, loyalty rewards, and place online orders at http://www.giantfood.com.
What nearby places might I visit before or after shopping at Giant Food?
Nearby you can visit Fairfax Circle Shopping Center for additional retail options, Mama Italian Restaurant for dining, or Wawa for coffee and convenience items.
Are there banking services close to Giant Food?
Yes, nearby there is a PNC ATM and M&T Bank providing ATM and banking services for your convenience.
What automotive-related services are available near Giant Food?
Close by, you can find Circle Auto Repair for repairs and tire services, Advance Auto Parts for supplies, and Harley-Davidson Service Center for motorcycle needs.
Is there public Wi-Fi available at Giant Food?
Yes, Giant Food offers free Wi-Fi to its customers.