Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12156 Fairfax Town Center in Fairfax is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently praised the burgers and fries for being delicious and fresh, though some noted inconsistencies in quality.
Service Issues
Several reviews highlighted poor customer service experiences, including order mix-ups and rude staff.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the value did not match the quality of the food.
Cleanliness
While some customers reported clean environments, others noted issues with cleanliness, particularly regarding tables and food handling practices.
Overall Experience
The overall experience varied significantly, with some customers having excellent visits while others reported multiple issues.
AN
Allan Nicome
Oct 26, 2025
5.0
The burgers and fries are always cooked perfectly. And, the service is great.
GM
Gunnar Mentzer
Oct 21, 2025
1.0
Guy at the counter barely spoke english and mumbled everything. Rang up my burger wrong. Milkshakes suck and taste worse than any fast food joint. In addition to this my food cost 32 dollars. Join me in making sure this dump goes out of business forever
AT
ABO TALAL
Oct 12, 2025
1.0
The restaurant staff, especially the manager, need additional training. They are not good at dealing with customers.
RJ
Robert James
Oct 8, 2025
5.0
5 Guys hamburgers are soooo good! The Cajan fries are delicious as well 😎. Service was fast and staff were pleasant to speak with. 5/5!
DP
Daniel Pak
Sep 11, 2025
5.0
Superb experience! This location is the ALL TIME BEST. I’ve been to multiple Five Guy locations throughout the US and the UK. The customer service here is always top-notch, super fast, & friendly. Food is consistently fresh + delicious.
10 out of 10
Huge shoutout to Miriam!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at Fairfax Town Center accept reservations?
No, Five Guys at 12156 Fairfax Town Center does not accept reservations.
What are the regular dining hours for Five Guys at Fairfax Town Center?
Five Guys at Fairfax Town Center is open daily from 11:00 AM to 10:00 PM.
Is delivery available from Five Guys at this location?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/fairfax-town-center/menu
Can I customize my burger and milkshake at Five Guys Fairfax Town Center?
Yes, you can choose from over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment options are accepted at Five Guys in Fairfax Town Center?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are gluten-free options available at Five Guys?
Buns, hot dogs (Canada only), and certain condiments contain gluten. However, sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risks exist. Refer to their allergen chart for details.
Does Five Guys offer any kid-friendly amenities?
Yes, Five Guys offers a children's menu and has high chairs available.
What nearby restaurants can I visit after dining at Five Guys Fairfax Town Center?
Nearby dining options include Moby Dick House of Kabob (Middle Eastern), Pho Towda (Asian diner), Murasaki Japanese Restaurant (Sushi), Baja Fresh (Mexican), Pomodoro (Pizza), and Tropical Smoothie Cafe (Smoothies and American cuisine).
What entertainment options are available near Five Guys at Fairfax Town Center?
You can enjoy entertainment at nearby Regal Fairfax Towne Center cinema and Fairfax Towne Center Theatre, great places to visit before or after your meal.
Are there convenient stores or services close to Five Guys for shopping or errands?
Yes, nearby you can find T.J.Maxx for clothing and accessories, Mattress Warehouse for furniture, Sprint Store and T-Mobile for mobile services, and Safeway for groceries and pharmacy needs.