Einstein Bros. Bagels

2.7
453 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy
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Business Details

9490 Main St, Fairfax, VA
22031, United States
(703) 250-4045
https://locations.einsteinbros.com/us/va/fairfax/9490-main-st
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About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
9490 Main St, Fairfax, VA
22031, United States

Hours

Reviews

2.7
453 reviews
5 stars
118
4 stars
61
3 stars
39
2 stars
55
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and indifferent to customer needs.

Food Quality

While some customers enjoyed the bagels, many reported issues with food quality, including cold items, incorrect orders, and poorly made sandwiches.

Speed of Service

Customers frequently complained about slow service, with long wait times for orders and disorganization during busy hours.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and a generally unkempt environment.

Pricing

Many customers felt that the prices were too high for the quality of food and service received.
  • SH
    Shante Hawkins
    Oct 20, 2025
    5.0
    Enjoyed my breakfast sandwich.
  • DJ
    Deanna Jordan
    Oct 16, 2025
    2.0
    I hate to have to come here and do this because I am a regular that’s been going to this location since I moved here in 2020 but I am very disappointed with my purchase this morning. My daughter walked in to get our online order and she had the pepperoni bagel it had burnt pepperoni’s and barely any cheese on it. It was broken and all as soon as we opened the box. I know the person who made this bagel saw this I’m just trying to figure out why it was still served to us??? I understand the place is packed in the am but that does not mean that the food should be rushed. I have waited patiently plenty of times and never complained because I like this place and I have experienced great customer service to the point where the older gentleman at the cash register knows my name. Since I was in a rush I did not have time to come back but I definetly would to get a new order made or my money back!!!! This is unacceptable.
  • AM
    Austen M
    Oct 12, 2025
    2.0
    If you like your overpriced bagel 🥯 slammed on a counter with an attitude, GO HERE!
  • SS
    Skye
    Oct 8, 2025
    1.0
    This place has the worst customer service that I have ever seen for a restaurant of any sorts. The bagels are small and not worth the money or the rudeness.
  • TP
    T Puff
    Oct 2, 2025
    2.0
    I don’t know how this place stays a live. I’ve been living close by for 5 years and I go like 2 times a year because it’s SO slow. I thought it was the workers at first but they finally changed who was working here but it’s still incredibly slow. The workers are nicer than the previous ones. But it just took me 20 minutes to get a breakfast sandwich. So be prepared to wait or use the app.
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Frequently Asked Questions About Einstein Bros. Bagels

What are the regular operating hours for Einstein Bros. Bagels at 9490 Main St, Fairfax?

The store is open daily from 6:00 AM to 2:00 PM.

Is Einstein Bros. Bagels closed on holidays?

Yes, the store is closed on December 25th every year.