Einstein Bros. Bagels

Reviews

• MS

  Michelle Smith

  Feb 25, 2026
  5.0
  I can’t say enough good things about the team here! I made a mistake and placed a catering order for Valentine’s Day heart shaped bagels after they had already closed for the night. When I showed up the next morning, the team informed me that they made my bagels fresh on the spot. They completely went above and beyond to fix my error. Not only was the service incredible but the bagels were warm, fresh, and absolutely delicious. 11 out of 10 would recommend. Thanks for everything.
• MD

  Mark deJong

  Jan 31, 2026
  1.0
  This place used to be good. Now they're just awful. Wish they would go back to their original ways.
• MG

  Malcolm Guidry

  Jan 30, 2026
  1.0
  I have ordered from this location between 5 - 10 times in the last 6 months and the food quality has been poor and inconsistent. I usually order online and pick it up but I have ordered in store and gotten the same poor results. I order the same thing always: Nova Lox on a cheddar jalapeno bagel w/ various cream cheeses. On multiple occasions, the bagels have been stale or the bagels were completely the wrong type. The cream cheese the consistency of soapy dishwater, or non-existent on the sandwich. The sandwiches always are sloppily put together and wrapped in the paper. Lastly, the Nova Lox comes with chips when you order online, however, when I ordered in-store I was told that this location's combos have changed and the sandwich was the same price as it is when it comes with the chips. I have been to other locations in the northern virginia area and have not had these same quality or service issues. This location is the worst.
• AM

  Ambrina Malik

  Jan 10, 2026
  1.0
  How hard is it to make an egg and cheese? Apparently, very hard at this location. It took two tries and my sandwich still had bacon on it. On the third attempt, they finally removed the bacon… but also removed the cheese. At that point, I gave up. Extremely frustrating experience and a total waste of time.
• JJ

  June

  Dec 4, 2025
  1.0
  Ordered the cranberry bagel with coffee and the gal really didn't want to be bothered although I was the only one there. She gave me a dirty look because I said no cream cheese. Bagel has zero taste and you can't taste cranberry. Coffee was not hot and only one container worked. I understand now why it's empty. And there are no plant milks either. I feel like I'm imposing even though the place is totally empty. I understand they're struggling but don't take it out on a paying customer. Yes, I did leave a tip but even after seeing that, the gal couldn't find the decency to be cordial. (Why tipping is even necessary when you're buying a bagel, I will never know, but that's beside the point.) When the owner told me to leave at 2pm (I walked in around 1:45), I did tell him that the coffee wasn't warm. His response was a nasty, 'have a nice day.' Is that how you earn your customers? No thanks!

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