Dunkin'

4.1
483 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairfax, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12701 Shoppes Ln, Fairfax, VA
22033, United States

Hours

Reviews

4.1
483 reviews
5 stars
285
4 stars
90
3 stars
39
2 stars
12
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report long wait times and order mistakes.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting it as clean and well-kept, while others report dirty conditions.

Order Accuracy

There are frequent complaints about incorrect orders and issues with mobile order fulfillment, leading to customer frustration.

Staff Attitude

Customer feedback indicates a range of staff attitudes, from friendly and accommodating to rude and inattentive.

Product Quality

While many customers enjoy the food and drinks, there are complaints about inconsistent quality, particularly with coffee.
  • CH
    Cameron Hooks
    Jan 1, 2026
    5.0
    Dunkin balls 😛
  • IA
    ibrahim ahmed
    Nov 1, 2025
    5.0
    The place is always clean, staff are professional and service is incomparable! 5 stars
  • ST
    Saffron Tonko
    Oct 30, 2025
    1.0
    there was maybe one other customer aside from me and 3-4 workers. it took like 15 minutes to get my 2 drinks (black coffee, iced matcha). they messed up my matcha and did not sweeten it, i wasn't surprised because the cashier did not look like he knew what i was talking about (this is my regular order i get at EVERY dunkin. my black coffee came out lukewarm. very disappointed.
  • LS
    Laura Smith
    Oct 30, 2025
    5.0
    Trevor and the team are doing awesome this morning 10/30!
  • CN
    Colin Nicholson
    Aug 31, 2025
    1.0
    Several times I have gone here, no one has been in line and no one was behind the counter. The workers were doing random tasks around the store. I stand there for several minutes, sometimes I order and sometimes I just walk out. I don’t understand why they don’t always have someone ready to take orders in a reasonable amount of time and often the workers are just hanging around the store.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fairfax, VA?

Dunkin' Fairfax is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Does Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup options for customer convenience.