Dunkin'

3.9
348 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairfax, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10955 Fairfax Blvd, Fairfax, VA
22030, United States

Hours

Reviews

3.9
348 reviews
5 stars
168
4 stars
83
3 stars
33
2 stars
15
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, with several instances of poor customer service and confrontational behavior.

Product Quality

Many reviews mentioned stale or poorly prepared food items, including donuts and coffee, leading to disappointment among customers.

Positive Staff Experiences

Some customers praised specific staff members for their friendly and efficient service, highlighting a few positive interactions.

Cleanliness Concerns

Several reviews noted unclean conditions in the store and bathrooms, which negatively impacted the overall experience.

Inconsistent Experience

Customers reported varying experiences, with some enjoying their visits while others faced significant issues, indicating inconsistency in service and product quality.
  • MM
    mabina
    Jan 4, 2026
    2.0
    Mixed review. I got the $6 Meal Deal, which includes a bacon and egg croissant sandwich, hash brown and medium coffee. The sandwich was good but the hash brown burned and hard, tasteless, more like stale. As if it had been there a while and just heated. The cofee was overfilled that I had to dump some off before taking it with me. The coffee wasn't fresh. It also tasted as if it had been there a while. I'm unsure if ownership has changed but I've been coming here from time to time for the past several years, the service is different and the first time I've had food that is stale. There was a manager actually someone there without uniform who was dealing with a contractor observing areas that needed to be worked on, and this guy who I now I think is the owner because he was the only one without uniform who was going back and forth at the back of the counter to attend customers and the contractor who was insepcting some of the areas that needed work in front of the counter. The table I sat was dirty and so decided to take my meal to go and so did not dine in. What I noticed as new and was positively impressed is that there was new furniture in an area that previously had tables and chairs was now reconfigured replaced with colorful couch and chai. This gave more of a lounge feel and high counter seating that face outward into the street. I liked this new reconfiguration. It gives it a more modern look. I think the food, service needs improvement or as it were before. Keep the areas tidy.
  • PM
    Paige McQuade
    Dec 30, 2025
    1.0
    We frequent this location often, probably twice a month and typically use mobile ordering with very few issues. Today, I’m furious they refused to refund my mobile purchase even though they were sold out of what I ordered(10 munchkins and they were sold out of the flavors we chose). Instead, insisted I take 2 donuts instead. The munchkins were $6 and 2 donuts are $3.80. That is not the same and the principle of it is unethical. Feels like stealing. If you’re sold out of something, make it right. DD chat is down too so I have no way of resolving this directly, which is why I’m ranting on the interwebs.
  • VR
    VK RAO
    Dec 28, 2025
    3.0
    Fresh donuts and friendly staff
  • AC
    A. Crisp
    Dec 19, 2025
    5.0
    Great Coffee!
  • VJ
    Valentina Joya
    Dec 7, 2025
    1.0
    take so long to get an order I made on tuesday (it’s sunday) for pick up, and the employee got mad at me??!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Fairfax, VA?

Dunkin' in Fairfax is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' in Fairfax offers both delivery and curbside pickup services.