Dunkin'

3.8
597 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairfax, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9550 Fairfax Blvd, Fairfax, VA
22031, United States

Hours

Reviews

3.8
597 reviews
5 stars
277
4 stars
133
3 stars
49
2 stars
37
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or unprofessional behavior.

Order Accuracy

Many reviews highlighted issues with incorrect orders and long wait times, leading to customer frustration.

Cleanliness

The cleanliness of the store was frequently mentioned, with some customers noting it was clean while others reported dirty conditions.

Staffing Issues

Several reviews pointed out that the location is often understaffed, contributing to slow service and long wait times.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying their items while others complained about stale or poorly made products.
  • EK
    Ed Kent
    Oct 24, 2025
    1.0
    ​I visited the store to order a sausage, egg, and cheese on a croissant. The employee who took my order was professional and polite. I was the only customer initially but the store quickly became busy. ​While waiting at the pickup line, the employee preparing my food was working efficiently. Store Manager "Mario" approached me and asked what I was waiting for. I politely declined his assistance, stating that the sandwich maker was already working on my order. ​Mario appeared to take my polite refusal personally and immediately stepped in, interrupting the flow of the sandwich maker, an employee who was otherwise doing an excellent job. Mario’s intervention created confusion, causing the sandwich maker to momentarily step back and collect herself. ​When I questioned Mario’s actions and intent, he stated, "I asked you what you ordered and you wouldn't say." I responded by pointing out that the sandwich maker was performing fine until he interrupted her. ​He stated, "once you get your order, I have the right to tell you don't come back." ​When I remarked that his people skills were "horrendous" for a manager, Mario responded with the non-sensical and insulting comment: "your not a person." ​After this response along with waiting five minutes with no sandwich, I began recording the interaction on my phone. On camera, Mario repeated, "I don't know what you're waiting on, I asked you twice what your order was, I don't know what number you are." ​Immediately after making this statement and while being recorded Mario instructed the sandwich maker to clear the orders from the screen, then promptly turned around and handed me my sandwich. This action directly contradicted his claim that he did not know what I was waiting for. ​As I was leaving the store, Mario issued a final threat: "Don't come back or I'll call the police."
  • MS
    Meenakshi Sethi
    Aug 28, 2025
    5.0
    The staff named Zainab made the best coffee and she was extremely polite even though she was working all by herself !!! The best dunkin visit so far in so many years
  • GT
    GÜLDAL Tutan
    Aug 25, 2025
    4.0
    We stopped by while taking my daughter to school. They work very slowly, so we had to wait a long time. My daughter liked the coffee and toast.
  • TT
    TDA
    Jul 22, 2025
    3.0
    It's a Dunkin. What should anyone expect. So many, so much better, places to get coffee.
  • LL
    Lance Cengiz L
    Jul 9, 2025
    5.0
    Great staff

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Fairfax, VA?

Dunkin' in Fairfax, VA is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' Fairfax offer delivery and curbside pickup services?

Yes, Dunkin' Fairfax offers both delivery and curbside pickup services for customer convenience.