Dunkin'

3.8
250 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairfax, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13061 Lee Jackson Memorial Hwy, Fairfax, VA
22033, United States

Hours

Reviews

3.8
250 reviews
5 stars
128
4 stars
41
3 stars
23
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with specific complaints about rude staff and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty floors and unclean cups.

Staff Friendliness

While some customers praised individual staff members for their kindness, overall staff demeanor was often described as unfriendly or rude.

Product Quality

Mixed feedback on product quality, with some customers enjoying fresh donuts and coffee, while others received stale items.
  • CG
    christina goodman
    Oct 11, 2025
    5.0
    Love their blueberry coffee!!
  • EM
    Erika Noemi Jimenez Moreno
    Sep 30, 2025
    5.0
    Order was really fast and staff were really nice
  • MA
    Maria Abraham
    Sep 5, 2025
    3.0
    Abre Asta las 5 pas auno temprano y se ba mucha gente
  • LT
    Loc Truong
    Jun 17, 2025
    1.0
    Horrible customer service from the entire staff, including the manager. No wonder there’s a lack in customer service.
  • JE
    Justice Erickson
    Jun 6, 2025
    1.0
    I always try to forgive and forget with the place. Rudely telling me to wait longer so you can take pictures to send to your boss and then REARRANGING THE DONUTS WITH YOUR BARE HANDS!! Nvm.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Fairfax, VA?

Dunkin' in Fairfax, VA operates from 4:00 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on weekends.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.