Dunkin'

3.3
274 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairfax, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10020 Main St, Fairfax, VA
22031, United States

Hours

Reviews

3.3
274 reviews
5 stars
100
4 stars
49
3 stars
25
2 stars
20
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and inconsistent order accuracy.

Staff Behavior

Several reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Cleanliness

Multiple customers noted issues with cleanliness, particularly in the bathrooms and staff uniforms.

Product Availability

Customers expressed frustration over the frequent lack of available menu items, including donuts and drinks.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good product quality when service was prompt.
  • AG
    Amr Gohar
    2 days ago
    1.0
    The staff was not very friendly, both restrooms were out of service, and the place was not very clean.
  • FZ
    Farakh Zaman
    Dec 16, 2025
    1.0
    Terribly slow. Not enough workers. Owner needs to figure out how to run a store. Will not be returning.
  • BB
    Bran
    Nov 29, 2025
    1.0
    Don’t come here. Horrible hospitality. The guy with the tattoos is sometimes out of it and will take forever. Other times they’ll yell at each other in the kitchen. They lie that the bathroom is out of service for months now. Depends which worker is there you’ll get the bathroom code or not. The tatooed guy will lie The other guy won’t. They are understaffed because who wants to come here having to sit down and eat with the urge to go to bathroom and leave with sticky fingers. It’s a downward spiral. I won’t come back.
  • VK
    Vanessa Koerner
    Nov 22, 2025
    1.0
    Ordered a drink and it was never made. I had to remind him that I ordered and paid for one.
  • HJ
    heyjin ji
    Nov 16, 2025
    1.0
    Terrible service

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 10020 Main St, Fairfax, VA?

Dunkin' in Fairfax, VA is open every day from 5:00 AM to 6:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services for your convenience.