Dave & Buster's Fairfax

Reviews

• TT

  That0neGirl

  1 day ago
  1.0
  This review is solely for the food. The arcade is fun if you're a child at heart which I very much am. Now that that's out of the way, the food was terrible. The manager came round and asked but I couldn't bring myself to be the one out of the group to have to call it out. I got the fried fish and it was oversalted, bland and soggy, no crisp at all. My partner got a burger and it looked like one of those microwaveable vegetarian burgers. As soon as I saw the food my heart sank bc the low quality was so overwhelming. It actually made me embarrassed for having choosen to come in. I'll never eat at a D&B ever again.
• EC

  Emilio Cortez

  Nov 16, 2025
  1.0
  I’m writing this because my family and I had a very disappointing experience. When we arrived and informed the hostess that we had a reservation we were immediately told that no table could be held for us even though we had booked one. When I asked why the reservation system allowed me to make a reservation if it wouldn’t actually reserve the table for me the hostess responded with an unnecessarily rude and dismissive attitude right in front of my family. Instead of offering any solution or apology she spoke to me as if I was at fault for expecting a reservation to mean something. She then pointed toward a completely full bar and told us we were welcome to find a seat there which only made us feel more unwelcome and disrespected. This was an embarrassing and uncomfortable experience for my family. I hope management takes this seriously because honoring reservations and treating guests with basic respect should be standard.
• CA

  cortney adams

  Nov 11, 2025
  1.0
  I’m extremely disappointed by the service I received at this Dave & Buster’s location. My wife and I sat at the bar for about 25 minutes before anyone even acknowledged us, and we had to ask to be served. The manager, an older white man in a red sweater, and the staff working that day showed zero professionalism or respect. White customers were greeted, served, and checked on immediately, while we, as Black customers, were ignored and passed over again and again. No one offered water, asked if we needed anything, or checked on our food after we finally placed our order. When it came time to close out, “Robin,” an older white lady, pretended not to know where the cards for open tabs were. We basically had to get upset just to have our check closed, while the manager stood there ignoring the entire situation, acting like he hadn’t taken my card himself. To be treated like this on Veterans Day, while currently serving this country for nearly 20 years as an active duty serviceman, was beyond unacceptable. No one should be made to feel invisible or disrespected because of the color of their skin. Dave & Buster’s needs to take this seriously and address the clear discrimination and lack of basic respect shown by their staff. I will be escalating this to thier corporate office.
• CC

  Chet I (Chet)

  Nov 11, 2025
  2.0
  Came in for the Veterans Day meal with my son. Was told to find an open table. Which wasn’t hard, but all booths were messy and dirty so we had to settle for a high top table. Waited 10 minutes for a server, neither bad or good. But ordered a chicken Alfredo only to be told they were out after we ordered it. Settled for fish and chips, food was brought to the table with no silverware. Ate with my hands. Because I wasn’t going to wait for my server. I had a nice server, but overall the service was extremely poor, no bussers, seemed like wait staff was just taking time. I came in early for service when it was not busy in a Tuesday night. Will steer away.
• CJ

  Corey Jayjack

  Nov 1, 2025
  1.0
  For someone who never goes to these sort of places ie. Restaurants, there is no information that told me what to do for just getting food and watch the tvs, made mistake of ordering to go, and got my food and went to sit down, a server approached us and told us normally you dont get food to go and then sit down and eat. He acted like we committed a misdemeanor for not knowing how everything goes in a restaurant. Me and my brother have never gone to a restaurant alone without our parents so it was a new experience. I understood that we had ordered food, but I didnt understand that we had order to go. There needs to be better comms and add a sign telling people where to sit if you want to order food to dine in. Got tenders ( basically 5, 2 and a half inch of fried bread) fries were horrible so those are in the trash, didnt even get the drinks that me and my brother ordered so there goes 9 bucks. Overall experience: Not fun for people with no experience.

Frequently Asked Questions About Dave & Buster's Fairfax