Chipotle George Mason is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude or unhelpful staff, with inconsistent service experiences noted.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling they did not receive value for their money.
Food Quality
There were complaints about food freshness, including instances of stale or poorly prepared ingredients.
Cleanliness
Several customers mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Wait Times
Long wait times were a common issue, especially during peak hours, leading to frustration among customers.
RE
RAWIA ELHASSAN
Sep 18, 2025
1.0
They didn't open doors on the time listed. Make me late for my class
AG
Alex Goumilevski
Aug 3, 2025
5.0
The workers were super friendly and quick, thank you! Please note that this is the location at George Mason University, there is no easy parking.
NA
Nuha Anwar
Mar 31, 2024
4.0
I used to come here once a week before I graduated from GMU, so the service is hit or miss for me. If you come here around 1-2pm, definitely be prepared to deal with a big crowd, as if you will be waiting outside of the door. Service is ok. I've had some nice servers, and others who were not so great, but something I've noticed about this Chipotle is that they give you the tiniest portions of protein and bean. I once got three literal black beans on my bowl, and two steak meats, which isn't worth the price that you pay, but sometimes I've had servers give a generous amount of meat. Rice can be a bit mushy and salty at times too, but mostly I've had good experiences.
I would come back here, but I am always thinking whether the next experience will be good or bad. The GMU Chipotle definitely needs some consistency with their service and food quality.
Frequently Asked Questions About Chipotle Mexican Grill
What type of menu does Chipotle Mexican Grill at George Mason offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at George Mason?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Chipotle at George Mason offer pickup and delivery services?
Yes, Chipotle offers in-store pickup and delivery services at this location.
Where is Chipotle Mexican Grill at George Mason located?
It is located at 4477 Aquia Creek Lane, Fairfax, VA 22030, United States.
Can I order Chipotle online or through an app?
Yes, you can order online via https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What payment methods are accepted at this Chipotle location?
Chipotle accepts credit cards and offers gift cards as payment options.
Is this Chipotle location welcoming to LGBTQ customers?
Yes, this Chipotle location is welcoming to LGBTQ customers.
What nearby dining options are available around Chipotle at George Mason?
Nearby dining options include Blaze Pizza, Taco Bell, The Halal Guys, Starbucks, and Panera Bread, offering a variety of food choices for customers before or after their Chipotle visit.
Are there any nearby entertainment or cultural venues near Chipotle at George Mason?
Yes, nearby venues include the Johnson Center Library, Dewberry Hall auditorium, JC Cinema, the Donald and Nancy de Laski Performing Arts Center, and ARTS By George theatre, which customers might visit before or after dining at Chipotle.
What campus facilities are near Chipotle at George Mason that might be useful for students or visitors?
Nearby campus facilities include the Johnson Center, Student Video Center, George Mason University Hillel, Innovation Hall, Horizon Hall, and Robinson Hall A, providing convenient access for campus community members visiting Chipotle.