Business Details
About
Mexican Restaurant
Chipotle Fairlakes is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
581 reviews
5 stars
267
4 stars
140
3 stars
56
2 stars
32
1 star
86
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food as delicious and fresh, there were complaints about inconsistent quality, including issues with portion sizes and food hygiene.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of urgency, and negative interactions, leading to a frustrating dining experience for many.
Cleanliness
The restaurant was frequently reported as unclean, with dirty tables and unsanitary conditions noted by several customers.
Order Accuracy
There were multiple complaints regarding incorrect orders, missing items, and issues with online ordering, indicating a lack of attention to detail.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, stating they were often too small or inconsistent compared to other locations.
- WWwillku90006 days ago3.0This is an alright Chipotle but I have concerns. This is no fault of the people working there when I went but does Chipotle not train their employees how to make the burritos? Like this isn’t the only location this has happened at but when I went they accidentally overstuffed my burrito to the point where they couldn’t close it and apologetically gave me a knife and fork with it. Like i get a lot of people probably order bowls so they were likely out of practice in regard to ingredient distribution. Again I do not blame the person that made my burrito because they were very polite about it and owned up to it, as opposed to other times this happened at other locations that didn’t seem to care, but management and corporate need to step up their game in terms of employee training. Also 2 other things. The sink in the men’s room is way too powerful and when did Chipotle get so expensive? Other than that it’s a perfectly serviceable Chipotle.
- RJRobert JamesOct 20, 20255.0Staff is very nice, food services are quick and food was delicious as well!
- TWTrevor WillisOct 11, 20255.0Chips were fresh, guac was great, portions generous. The new chimichurri is amazing.
- SRShay R.Oct 9, 20251.0I entered Chipotle around 2:08. There were only 2 customers in the restaurant. The lady on the register was having difficulty using someone's apple pay. She was also the server. There was a male in the kitchen area stirring up the food, chopping the meat, and I saw him sampling the food too. I'm pretty sure that's a health code violation. They should be notified. During my wait at least 5 other people came into the restaurant, there was no urgency to assist anyone.
- CHcalum hjelmSep 22, 20251.0Worker was rude, burritos were not wrapped well, and there was a hair in it
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Fairlakes offer?
Chipotle Mexican Grill Fairlakes offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill Fairlakes?
Chipotle Mexican Grill Fairlakes is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Mexican Grill Fairlakes offer pickup and delivery services?
Yes, Chipotle Fairlakes offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Fairlakes located?
It is located at 11939 Grand Commons Ave, Fairfax, VA 22030, next to Destination Maternity.
Can I order Chipotle Mexican Grill Fairlakes food online via a mobile app?
Yes, you can order through the Chipotle app available on the App Store or via their online order site.
What are the principles behind Chipotle's food offerings?
Chipotle's 'Food with Integrity' principles prioritize responsibly sourced and classically cooked real food without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill Fairlakes?
You can reach them by phone at +1 703-222-7344 or email at va.0350.fairlakes@chipotle.com.
Are there nearby places to visit when I come to Chipotle Mexican Grill Fairlakes?
Yes, nearby places include Rosegate Boutique for women's clothing, Bluemercury for beauty supplies, and Cupcakes Actually for dessert.
Can I plan a shopping and dining outing around Chipotle Mexican Grill Fairlakes?
Absolutely, you can enjoy pick-up or dine at Chipotle and visit nearby retailers like Warby Parker for eyewear and Plow & Hearth for home decor.
How do nearby transportation or attractions help in reaching Chipotle Mexican Grill Fairlakes?
Nearby landmarks such as Vista Fairfax Corner can help orient you, and the location next to Destination Maternity makes it easy to find Chipotle.