Many customers praised the friendly and helpful staff, noting their efforts to provide excellent service even during busy times.
Food Quality
While ice cream and desserts received high marks, several reviews mentioned inconsistent food quality, with some items described as lackluster or overpriced.
Cleanliness
The restaurant was frequently noted for its cleanliness, although some customers pointed out areas needing improvement.
Speed of Service
Customers appreciated the quick service, especially during busy periods, although there were occasional complaints about slow service.
Menu Variety
Some customers expressed disappointment with the limited food options available, particularly the absence of certain popular items.
JS
Jenna Smith
Sep 7, 2025
5.0
Love this Dairy Queen. The staff are always super helpful and on top of things and work quickly. Never have a complaint. Even forgot my wallet there one night and the next morning they had it safe behind the counter. The food and desserts are always on point. Love love this DQ location!
CJ
Captain Jimmy42
Jun 30, 2025
5.0
I have been coming here for over a decade, basically grew up loving their Chicken Strips and Ice Cream treats. This family run store is so inviting and kind, that even when it's busy, they still do their utmost to give the best 5* service to you and your family. This popular place can become packed from families getting treats and eats after sporting events or school things. Kids excited for the delicious cold sweets ride their bikes with friends to come visit, that nostalgic view makes me fondly remember when me and my buddies used to do the same exact thing. Highly recommend visiting.
CJ
C J
Apr 17, 2025
4.0
Fast food. Nice staff. Very polite. They have delivered our food to our table which you usually don't see at a Dairy Queen. For elderly with mobility issues it is very thoughtful.
MB
Michele Berard
Mar 9, 2024
5.0
I went in for a blizzard last night, and the line was almost out the door. However, the employees were working feverishly to get through everyone quickly. When I got up to the register, I was informed they were out of chocolate ice cream. However, the guy told me not to worry because he would just blend fudge into the vanilla ice cream, and it would come out chocolatey. I agreed, and boy was he right! This was the best blizzard I ever had. Thank you DQ for such great service and friendly staff!
ML
Michael Le
Jul 1, 2017
4.0
This is a typical dairy queen experience. The staff are somewhat friendly, although not always the most knowledgable. It seems they have a lot of newer employees who just don't know how to make the drinks or ice cream correctly without supervision. However, if you get one of the more experienced employees, you are in and out with your cold treat in no time.
I have tried the hot food here a few times. Notably, the mushroom swiss burger and the chicken tenders. Both are average and what you would expect from a dairy queen. It's good for a quick bite, for sure and prices are relatively cheap. But, DQ is definitely better for the cold treats. I'm a big fan of the blizzard, but lately I have been indulging in the hidden menu treat of a Arctic Float. That's right. It's not on the menu but you can order it and the employees know what it is. It's a cup filled 3/4 of the way with the arctic rush flavor of your choice and then soft serve ice cream dropped right into it. The best of both worlds! Costs the same as a standard arctic float. I highly recommend it! Just make sure they fill the cup with the arctic rush first, otherwise the syrup won't mix properly.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Fairfax Station offer?
Dairy Queen Grill & Chill offers classic fast-food items such as soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, and DQ cakes.
What are the operating hours for Dairy Queen Grill & Chill in Fairfax Station?
The restaurant is open daily from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill in Fairfax Station family-friendly and accessible?
Yes, it is family-friendly and offers amenities such as booster seats, high chairs, wheelchair accessibility, and restrooms.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their official ordering website.
Does Dairy Queen Grill & Chill in Fairfax Station have a mobile app for deals?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
What is the contact phone number for Dairy Queen Grill & Chill Fairfax Station?
+1 703-495-8840 is the main phone number to contact the restaurant.
Which nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby places such as Subway for more quick meals, Lynn Nails and Hidden Oasis Spa Salon for beauty treatments, or exercise at Orangetheory Fitness Lorton-Fairfax Station.
Is there a medical clinic close to Dairy Queen Grill & Chill in Fairfax Station?
Yes, MinuteClinic at CVS and Walk-in Medical Care are nearby for convenient access to healthcare services before or after your visit.
Where can I find a pharmacy close to Dairy Queen Grill & Chill?
CVS Pharmacy and CVS Beauty are conveniently located near the Dairy Queen for your pharmacy and beauty needs.
Are there any pet services near Dairy Queen Grill & Chill where I can take my pet?
Yes, nearby pet services include Playful Pack for pet sitting and grooming and Crosspointe Animal Hospital for veterinary care.