Wendy's

3.3
1624 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
900 Market Ave, Emporia, VA
23847, United States

Hours

Reviews

3.3
1,624 reviews
5 stars
512
4 stars
333
3 stars
261
2 stars
153
1 star
365

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently reported cold or poorly prepared food, with several mentioning incorrect orders.

Cleanliness

Many reviews pointed out dirty dining areas and restrooms, with sticky floors and unclean tables.

Staff Attitude

Several customers noted unprofessional behavior from staff, including a lack of courtesy and attentiveness.

Drive-Thru Issues

Multiple complaints about the drive-thru being closed or slow service, with some customers turned away.
  • BL
    Brandi Lanham
    Oct 30, 2025
    1.0
    Rude employees. Terrible experience. Also, half our food was missing. I tried calling and no one ever answered
  • JJ
    Jai Johnson
    Oct 30, 2025
    1.0
    Unprofessional staff. Multiple employees smoking out front. Customers have to walk through secondhand smoke to enter.
  • BF
    Brytana Fischetti
    Oct 27, 2025
    4.0
    Its a good store. They're are good people there and they work really hard. They made need a bigger paycheck.
  • RW
    Rex Wright
    Oct 24, 2025
    1.0
    Road trip stop. Just grabbed some chili, no crackers in stock, tasted awful, reconstituted and watery. More beans than anything else. Workers outside smoking were not seen washing their hands before returning to handle food.
  • TH
    Tamara Hicks
    Oct 11, 2025
    1.0
    This location floors are so slippery someone is going to fall and the hell out your business. Your staff responds it we “No” it’s the ventilation and it’s nothing we can do about it. We didn’t purchase anything. My 82 year old mother had to put paper towels under her shoes just to walk across the floor. This a true hazard that needs to be handled.

Frequently Asked Questions About Wendy's

Is Emporia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.