Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,638 reviews
5 stars
516
4 stars
334
3 stars
264
2 stars
154
1 star
370
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and filthy restrooms.
Service Quality
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative overall experience.
Food Quality
While some customers enjoyed the food, many complained about cold items, missing components, and poor preparation.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer service.
- ABAntoinette BonacciJan 1, 20261.0Decided to give Wendy’s a try on our trip. Instead of trusty McDonalds. What an absolute mess. 20 minutes in line. Food took 10 more minutes. Got out to the car and there were no fries in the bag. Went back in and the lady said she needed to see a receipt. So back out to the car. Well of course there was no receipt. The woman at the counter proceeded to argue that she knew what we ordered. Well she was wrong. She pulled up the receipt from the register and instead of admitting she was wrong she walked away and someone else needed to help us. Like we were trying to steal a medium fry order. Unbelievable. Never again. Not only was this Wendy’s not fast food. It was not hot food. And it was a terrible experience.
- PBPatricia BauDec 26, 20253.0Falta de limpieza, los baños tapados, llenos de papeles, las mesas sucias, le quita las ganas de comer a la gente. Deben mejorar la limpieza.
- JWJoanna WelshNov 30, 20251.0It was very dirty. Tables and floors were very sticky. There was a dead cockroach next to my table. Bathroom was filthy and had broken toilet, broken trash can and no paper towels. Kids meal did not come with toy and they were out of milk. Designated kid area was very dirty and not suitable for kids. The line was really long as well. Ordering service was so so. Overall, we will not return to this location.
- BSBeth SantosNov 29, 20251.0Went to get a frosty before I got on the hwy 95. Went to the restroom first, if you keep your restroom clean then your kitchen will be clean. This was the nastiest ladies restroom I have seen in a long time. All three toilets where full of tissue paper, and handicap had sign out of order. The whole women's restroom should say out of order.
- JBJessica BaynesNov 23, 20251.0Highly disappointed! I have been stopping at this Wendy's for years!! Seriously, YEARS! The team was understaffed, there was a lack lazy teamwork, customer service was nonexistent and it was very slow. I have never had this type of service here and hope to never again. While the burger was good and the fries were not greasy which was a plus, the overall experience was just sad and if I wasn't a repeat customer this would have been my LAST TIME. I mean there are other fast food places in the vicinity. The overall question is "Will I be back?" Yes, I will be coming back however I only believe in 2 chances, not 3!
Frequently Asked Questions About Wendy's
Is Emporia Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Emporia, VA?
The drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and on weekends from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at the Wendy's in Emporia, VA?
Delivery is available. Check delivery options and availability by entering your address on the Wendy's app or at order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
Where can I find Wendy's menu and pricing?
Menu and pricing can be viewed at https://menu.wendys.com/. Pricing may vary slightly by location.
How can I provide feedback or contact the Wendy's location in Emporia?
You can contact Customer Care via the Wendy's Contact page or call (434) 348-0274 for this location. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Is there an app for ordering at Wendy's?
Yes, you can order using the official Wendy's app available on the Apple App Store.
What are some nearby attractions or places to visit near Wendy's Emporia?
Nearby attractions include Rosie's Gaming Emporium for entertainment and casino games, and Cracker Barrel Old Country Store for southern dining.
Are there other fast food options near Wendy's in Emporia?
Yes, nearby fast food options include McDonald's, Hardee's, and Burger King, offering convenient alternatives.
Where are nearby gas stations or convenience stores near Wendy's Emporia?
Nearby gas stations and convenience stores include Shell, Exxon, BP, Slip-In Food Marts, and Food Mart for fuel and quick shopping needs.