Wingstop

Reviews

• WI

  Will i.a.m

  Mar 8, 2026
  5.0
  Polite staff and fast service (even on a Sunday!). Complete opposite of the AI summation of reviews ✅.
• JJ

  Justice's Journey

  Mar 4, 2026
  5.0
  I do not understand how this location has 3.5 stars. This is the best Wingstop I've ever been to. It's across the street from where I work so I go here frequently. It's always clean. My order is always ready on time and the staff there knows me by name. I don't have to tell them who I am I just walk in and they get my order to me. That's a level of service you can't take for granted nowadays. Food is always fresh. I've never had a problem here. Manager is really nice as well. Yall need to fix this rating up to 5 stars.
• DT

  Dom T

  Feb 6, 2026
  1.0
  I had an extremely poor experience a few days ago (again) due entirely to one employee. He was openly rude, dismissive, and completely unprofessional from the moment I approached him. This is the fifth time I’ve ordered from them and came to pickup this month. I do multiple catering orders a month for my employees at my work. I gave him the benefit of the doubt the first few days, everyone has a bad day. He shouldn’t be hard to identify as he wears his hat sideways like he’s back on the block cosplaying a 90s gangbanger instead of representing Wingstop. I will take my catering orders for my business elsewhere. Update: wingstop asked me to file a comment on their corporate website to which I did and they never responded or followed up. Further proves my point
• YY

  ygMyth

  Jan 28, 2026
  1.0
  Totally disappointed. Ordered through uber eats but still dry, chewy wings, was expecting at least a spoonful of sauce in any of the wings. Never ever ordering stuffs from here again. I’m done with WingStop and i hate to say it:( 45$ went down the trash🫩
• CM

  Cedric McLaurie

  Jan 16, 2026
  1.0
  On Christmas Eve, I placed an online order totaling $80.17 at 9:43 PM. The website accepted my payment and confirmed the order would be ready at 10:00 PM. When I arrived, a man in civilian clothes was at the door closing it as another customer walked away. I knocked, and the same man opened the door and told me that any orders placed after 9:30 PM would be automatically refunded within 48 hours. Another customer arrived right behind me and was told the same thing. I waited a full week and still saw no refund, so I called the store and asked for a manager. After explaining what happened, I was put on hold. A man eventually picked up, asked a few questions, and said he was filing a claim and that I should see the refund within 48 hours. It has now been over three weeks, and I still have not received my money. My concern isn’t just the missing refund—it’s the overall customer service and how customers are treated at this location. About a month before this incident, I was inside the store waiting for a to‑go order and witnessed a delivery driver place the drink cup in his mouth while checking his phone, then fill the customer’s drink. The front‑counter employee saw it and said nothing. That should have been my warning not to return. At this point, I simply want my refund processed. This location needs a District Manager to step in and assess how this store is being run. The lack of professionalism, hygiene oversight, and follow‑through is unacceptable.

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