Dunkin'

3.8
611 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dulles, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
24560 Dulles Landing Dr, Dulles, VA
20166, United States

Hours

Reviews

3.8
611 reviews
5 stars
277
4 stars
149
3 stars
53
2 stars
37
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude and inattentive.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect modifications.

Product Quality

There are complaints about the quality of food and drinks, with some customers noting stale donuts and poorly made coffee.

Cleanliness

Several reviews mention cleanliness issues, particularly in the dining area and restrooms.

Staff Training

A recurring theme is the need for better staff training, as many customers feel employees lack the necessary skills to provide consistent service.
  • RT
    rob tolliver
    1 day ago
    5.0
    Awesome coffee shop! It gets super busy Sunday mornings, but the staff is always smiling and helpful
  • GG
    Gyobani. G
    2 days ago
    4.0
    excellent customer service 🍩☕️
  • JA
    James Anderson
    Dec 27, 2025
    5.0
    Coffee was perfect
  • MN
    MOON N
    Dec 8, 2025
    1.0
    I have my order avocado toast with bacon, they’re charge $4.99 but i got it without bacon, i bite a little bit and realize not bacon in there, i give back to them and they just put bacon on top, not through away make the new one for me.i told her make more well done but not at all.
  • AL
    Angela Lee
    Dec 7, 2025
    3.0
    Went up to drive through and said “can I get a medium, sweetened iced decaf please” and the questions that followed.. iced or hot? What size? Cream and sugar? 🤦‍♀️ had to repeat everything I already said and ultimately ended up with caffeinated drink, not decaf because I couldn’t fall asleep that night.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Dulles, VA?

Dunkin' in Dulles, VA is open daily from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, lunch, and brunch.