Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.1
550 reviews
5 stars
265
4 stars
165
3 stars
72
2 stars
20
1 star
28
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing undercooked items and others enjoying fresh and hot meals.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions and issues with the drink area.
Positive Experiences
Despite the negative feedback, several customers praised friendly staff and good food, indicating that some visits were enjoyable.
- EEError ErrorDec 18, 20254.0tried the Arby's steak bites and for anyone else curious about them you DO NOT need to try it just trust me when I say it's bad they don't taste or have the texture of steak they don't even taste like beef and the texture is more similar to like the worst ribs you've ever had everything else I had was good tho so four stars
- CRChristine RichardsonDec 17, 20255.0We were out taking care of errands during the day and decided to stop for lunch at Arby's. We came in, waited just a moment for one employee to come take our order but she was very prompt, curteous, friendly. Took our order correctly. The food was good. The sandwiches were the best part of the meal in my opinion. The fries could have been fresher. They were dry like they had been sitting in the warmer just a little bit too long. The tea could have been just a hair sweeter (I'm a southern sweet tea person). Overall I was happy with our experience. The building was clean inside and out which I appreciate.
- ZAZaid AlomariNov 1, 20251.0Very bad experience at Arby’s – 23511 Overland Dr, Dulles, VA 20166 I ordered a beef burger and a chicken burger and asked the employee to make them fresh. He said they would be. When I got to my car and opened the bag, the beef burger was clearly not fresh. I ate it because I was in a hurry, but when I opened the chicken burger, it looked disgusting and definitely not fresh. I went back and explained what happened to another employee, but he was rude and even gestured with his hand for me to stop talking. He said he would make me a new one, but after waiting just two minutes, I got another burger that was even worse than the first! Honestly, the food and service at this Arby’s location are terrible. I do not recommend it at all.
- DBDavid BoswellOct 29, 20255.0Cashier was rude avoid this location
- ETElizabeth ThomasSep 23, 20255.0Really liked this place and the offers. Makes more sense to sign up and buy on their app cos the discounts are great especially if ur signing up for the first time. The gyro roll is 2 for $7 or something like that. Which is a pretty good deal. And the sliders are a great option for parents with kids. Totally affordable and kids enjoyed it too!