McDonald's

3.6
1600 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
US 23 & US 58, Duffield, VA
24244, United States

Hours

Reviews

3.6
1,600 reviews
5 stars
596
4 stars
357
3 stars
295
2 stars
129
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with some waiting over 30 minutes for their orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, including hard biscuits and soggy fries.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant and bathrooms, with some describing it as the dirtiest McDonald's they had ever visited.

Customer Service

Several reviews highlighted poor customer service, including rude staff and incorrect orders.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • CM
    C Morgan
    Jan 4, 2026
    1.0
    8:57 on Sunday morning and my biscuit in my biscuit and gravy was rock hard. Could not even bite into it.
  • LA
    Laura Alcorn
    Dec 31, 2025
    4.0
    Basically McDonald's lol. Food was fresh tho.
  • AB
    Andy Bingham
    Dec 27, 2025
    3.0
    Dined in, waiting 30 minutes for food and only half the order came out. Took another 30 minutes for 3 hashbrowns. Watched 3 people pay and wait over 30 minutes for their food but they finally left without it.
  • DW
    Donald Wagner
    Dec 20, 2025
    1.0
    Ordered a sausage, egg, cheese, McMuffin, biscuit and gravy And a coffee with sugar and crème I was literally the only customer standing in line. The biscuit and gravy was cold. The sausage egg and cheese McMuffin was like they took everything out of the freezer and put it in. It wasn’t even hot or remotely even close to warm. And asked me two times what I wanted in my coffee got the coffee. It was black, no sugar no cream. Absolutely horrible Guy with glasses took my order The bad part is, they weren’t even busy there was like two cars in the drive-through line and I was the only one standing inside
  • SB
    Steven Bryant
    Dec 12, 2025
    2.0
    Bathroom was disgusting and food was not fresh. Had a better experience on the gas station side

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Duffield, VA?

McDonald's in Duffield, VA is open daily from 5:00 AM to midnight, except on Friday and Saturday when it closes at 1:00 AM.

What are the drive-through hours at McDonald's Duffield location?

The drive-through is open daily from 5:00 AM to midnight, except Friday and Saturday when it closes at 1:00 AM.