Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,586 reviews
5 stars
591
4 stars
355
3 stars
292
2 stars
127
1 star
221
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced long wait times and rude interactions.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, with some describing the environment as filthy.
Food Quality
Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others received cold or incorrect orders.
Speed of Service
Many customers noted slow service, particularly during busy times, with some waiting excessively for their orders.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and others vowing not to return due to poor service and food quality.
- KSKandice ScalfOct 24, 20255.0I’ve never reviewed a McDonald’s in my life but the McDonald’s with the gas station in Duffield is 10000/10. Everyone was SUPER friendly, helpful, quick, & kind. The restaurant itself, albeit small, was spotless, & the food was great! Ps they were having a staff meeting in the corner and they run a tight ship! They take their role in the service industry seriously & it shows. They talk the talk and walk the walk. If ur looking for a quick bite and have to choose between the few there- go for the micky d’s in duffield 🥰🥰🥰🥰
- RRRaccedAlmondsOct 15, 20251.0Do not eat at this mcdonald’s! Every single time i have gone through the drive through they make me pull up even though there is no cars behind me. The ladies who work in there suck. They just stand around and don’t do anything. i ordered 2 drinks online about 15 minutes before arriving and they do not start on the order until you get to the window. They told me to pull forward because i was going to mess there “times up”. After waiting about 10 minutes they finally brought my drinks out. It is crazy that it takes 10 minutes to make 2 drinks when i’m the only person in the drive through. There times wouldn’t be messed up if they actually do there job and start on the order when they receive it, instead of waiting until i’m at the window picking it up. Do not come to the mcdonald’s unless you have all day to wait for food. Also they have the worst customer service i have ever seen. To work at this mcdonald’s one of the requirements must be to hate the world! If i could rate this place a 0 star i would.
- ACAmanda ClarkstonOct 11, 20251.0Worst service ever placed order at 10 sat there waiting on order for 45 minutes when asked I asked 45 minutes later my food still hadn't been preped this is ridiculous.. some customers were waiting on some of the simplest things like coffee and tea terrible service
- DWDave WilliamsOct 2, 20251.0Place is a joke..you order the 5 dollar breakfast..you are billed 40 more cents for a medium drink..70 cents more for a large drink..but it clearly states ANY size drink..so then they told me was a up charge for those clear plastic cups..so I asked for a paper cup..not allowed..!! Then on top of the 5% Va sales tax..they charge you like another 6% luxury tax..or dining out tax..or some B.S..so all said and done..you are paying like a extra 15%..for McDonalds..
- DPDawn ParkersonSep 9, 20255.0Stopped here for breakfast. Everything was hot and as ordered. The hashbrowns were exceptional. I've had some that are soggy and/or cold. These were hot and crispy. The staff was friendly.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Duffield, VA?
McDonald's in Duffield, VA is open daily from 5:00 AM to midnight, except on Friday and Saturday when it closes at 1:00 AM.
What are the drive-through hours at McDonald's Duffield location?
The drive-through is open daily from 5:00 AM to midnight, except Friday and Saturday when it closes at 1:00 AM.
Until what time does McDonald's Duffield offer delivery service?
Delivery service is available daily from 5:00 AM to 10:30 PM.
What payment methods are accepted at McDonald's in Duffield, VA?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's Duffield provide curbside pickup?
Yes, curbside pickup is one of the available services at McDonald's Duffield.
Is there a drive-thru service at McDonald's in Duffield, VA?
Yes, this McDonald's location offers a drive-thru service.
Can I order food from McDonald's Duffield using a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
Are there any nearby gas stations to McDonald's at US 23 & US 58 in Duffield?
Yes, nearby gas stations include Daniel Boone Travel Center, BP, Sunoco Gas Station, Marathon Gas, and Get It Market, which are convenient for refueling before or after your meal.
What other dining options are near McDonald's in Duffield?
Nearby dining options include The Duffield Grille (barbecue), ChuBeez (American and burgers), Hardee's (fast food and burgers), Hunt Brothers Pizza, and Subway (sandwiches). They offer variety if you're interested in trying different foods nearby.
Are there any nearby amenities useful for travelers around McDonald's Duffield location?
Yes, nearby amenities include Daniel Boone Travel Center for travel services, Post Office-Duffield for postal needs, Powell Valley National Bank for banking, and Travel Inn for accommodation, offering convenience for travelers visiting the area.