“See You At The Jar!” The Mason Jar LLC is family owned, locally operated and has two locations located in Virginia. This newly opened location here in Dublin, VA will follow in the footsteps of its predecessor location in Hillsville, VA that has amassed 800+ reviews and a 4.3 average rating. Boasting a diverse menu, you can enjoy any meal ranging from crab cakes, to burgers and even chicken and waffles. Stop by on your way to the popular Claytor Lake attraction, and experience this unique restaurant and bar with two levels of seating area. Only serving the best ingredients and providing world class customer service, The Mason Jar LLC hopes to take the restaurant scene by storm and make a name for itself.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.