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Brand Certified

Arby's

4.1
(807 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7200 County Drive, Disputanta, VA
23842, United States

Hours

Reviews

4.1
807 reviews
5 stars
430
4 stars
193
3 stars
86
2 stars
34
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Cleanliness

Several reviews highlighted cleanliness and a well-maintained environment, although some customers noted issues with dirtiness.

Order Accuracy

There were multiple complaints about incorrect orders and lack of attention from staff, leading to customer frustration.

Speed of Service

Service speed was inconsistent, with some customers experiencing quick service while others faced long waits.
  • AG
    A Garcia
    6 days ago
    3.0
    So I went to Arby's and got the box deals. Good price for the product, great fish sandwich, peach pie thing was surprisingly good. My issue was the drink it came with, sprite had too much carbonation, tasted nasty, I asked the server to replace it and he looked at me like I cussed him out. Replaced with 1/2 unsweetened tea, 1/2 lemonade. Bitter bitter taste, update on lemonade drink tastes like he just put lemonade in the sprite, nasty. Need to work on their drinks and courtesy just a bit.
  • MS
    Michaela Sullivan
    Dec 14, 2025
    5.0
    friendly staff & great food!
  • BB
    Bryce
    Nov 23, 2025
    1.0
    Guy with dreads and glasses is extremely rude and terrible customer service
  • AD
    Ad d
    May 27, 2018
    2.0
    Smelt too nasty didn't even go in.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Official website
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