Wendy's

3.6
799 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1416 Piney Forest Rd, Danville, VA
24540, United States

Hours

Reviews

3.6
799 reviews
5 stars
289
4 stars
185
3 stars
136
2 stars
58
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh meals while others complained about cold, old, or poorly prepared food.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Inconsistent Experience

Customers experienced significant variability in service and food quality, with some visits being satisfactory while others were disappointing.
  • JC
    Jennifer Coulson
    Jan 4, 2026
    1.0
    They were out of fries and cheese at the location. Apparently there's no way to update that on the app and since I had to cancel my order, I couldn't leave feedback through the app. This isn't the first time something like this has happened at this Wendy's. Don't use your app and maybe just skip this location all together
  • DE
    Daryl Elliott
    Dec 16, 2025
    1.0
    Seems like they couldn't care less if youre buying or not. Going back but I won't enjoy it
  • RM
    Robert Martin
    Dec 6, 2025
    2.0
    Went to this restaurant one morning at 7:45 and was told that they were not set up yet to serve food. The sign says it's open at 630 in the morning. The other day one lady was very rude and when I asked for tw0 pants of mayo she only threw one in the bag when asked for the second one she looked disgusted any then threw the second one in the bag. I mean she threw them not put them in the bag.
  • RS
    Rusty Staley
    Nov 23, 2025
    1.0
    They dont take reviews seriously so I have a list of things to call corporate about. including the nasty, bitter, attitudes of the employees, the failure to include straws or napkins with DoorDash orders and blatant disrespect when you ask for a straw. and the door to the dining room is locked, forcing handicap customers to walk back to their vehicle and try the other door. fast food is NOT complicated
  • YB
    YUG BHALALA
    Nov 20, 2025
    1.0
    Drive-through not listening properly taking wrong orders overcharging And also serving cold food

Frequently Asked Questions About Wendy's

Is Franklin Turnpike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's location at 1416 Piney Forest Rd, Danville, VA?

This Wendy's location is open daily from 6:30 AM to 2:00 AM.