Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported problems with order accuracy and slow service, with many stating their orders were incorrect or incomplete.
Food Quality
Mixed reviews on food quality; while some enjoyed hot and fresh meals, others complained about cold, old, or poorly prepared food.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Operational Problems
Frequent mentions of operational issues, including being closed during posted hours and malfunctioning equipment.
KB
Kathy Bottoms
Nov 11, 2025
1.0
Wendy's advertised that they would be honoring Veterans on 11/11/2025 with a free breakfast entree this was false. The Wendy's locations in Danville Va did not participate. Shame on Wendy's and their misleading marketing ads. Will no longer spend money with Wendy's.
JP
Jeniya Paylor
Nov 5, 2025
1.0
Terrible service & food smells like the inside of a garbage can. I will never order from here again and will make sure I let everyone I know not too. A bunch of workers who do not care, no gloves, no customer service, and no care how food is prepared or served. Disgusting
KE
Kenny rooster Neal “Rooster” Evans
Aug 2, 2025
5.0
The best one to go to in Danville Virginia is on Piney Forest road ask for Rashad
PL
Paul Loomis
Jun 26, 2025
3.0
Typical qaulity for any Wendy's
TS
Travis Shepherd
Jun 1, 2025
5.0
Amazing service, great food compared to other local fast food restaurants. I also had a recent order that was messed up and they fixed it in absolutely no time whatsoever and were extremely apologetic for the mishap.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Danville, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Danville, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (434) 836-3035.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Franklin Turnpike Wendy’s serve breakfast?
Yes, this Wendy’s location in Danville, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's location at 1416 Piney Forest Rd, Danville, VA?
This Wendy's location is open daily from 6:30 AM to 2:00 AM.
Does the Danville Wendy's offer drive-thru service?
Yes, this Wendy's offers drive-thru service every day from 6:30 AM to 2:00 AM.
Can I place an order online or through an app for the Wendy's in Danville?
Yes, you can order online at https://order.wendys.com or via the Wendy's mobile app available on the App Store.
Is breakfast served at the Wendy's on Piney Forest Rd in Danville?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Danville, VA?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I give feedback or contact the Wendy's at 1416 Piney Forest Rd?
You can contact this Wendy's directly at (434) 836-3035 or use the online Customer Care forms and surveys available on their website.
Are delivery and takeout services available at this Wendy's location?
Yes, both delivery and takeout are available, and you can order online or through the app.
Which nearby gas stations can I visit when coming to Wendy's at Piney Forest Rd?
Nearby gas stations include BP, Exxon, and Pit Stop Mart, convenient if you need to fuel up before or after your Wendy's visit.
What hotels are located near the Danville Wendy's for out-of-town customers?
Nearby hotels include Danville Inn and Red Carpet Inn and Suites, which are convenient options for visitors to Danville.
Are there other fast food restaurants close to this Wendy's location?
Yes, McDonald's and Fox Pizza & Subs are nearby, giving customers multiple dining options in the area.