Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
951 reviews
5 stars
348
4 stars
217
3 stars
159
2 stars
78
1 star
149
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly during night shifts, with some waiting over 30 minutes without being served.
Staff Attitude
There were numerous complaints about rude and unprofessional behavior from staff, including lack of greetings and dismissive attitudes.
Food Quality
Many reviews mentioned cold or incorrect food orders, with several customers receiving items that were not fresh or as requested.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that food was good when prepared correctly.
- JCJennifer CoulsonJan 4, 20261.0The drinks are literally always flat and our order is ALWAYS wrong. Skip this location.
- RPRhonda PassDec 27, 20251.0Stopped because my 5 year old grand wanted chicken tenders! Well the person in drive thru said…we are out of tenders, fries, ketchup, sauce and drink, etc. I guess my question is…why are you open?
- DDDavidDec 8, 20251.0Everytime I've used the drive thru at night it's taken over 30 minutes won't be here again at night
- MSMolly SheltonNov 19, 20251.0Been waiting for 15 minutes and no one has taken our order. 11/17/25 @ 7:34pm. No one will even take our order ask us to wait, it’s 15 minutes. 3 kids hanging at back window laughing and talking, I have a picture if you need l. Almost 30 minutes and had to drive to window to order. She told us she’s having to do 2 jobs and others in there are standing around. Customer service is the pits here. Six people working inside! One putting on lipstick and fixing drink orders. Derrick is the name the manager according to the smarta$ at the window, rolling her eyes and batting long fake lashes at us. Will NEVER spend another dime with this store 8:12 we got our order
- MWMaggie WaldronNov 10, 20253.0Drove down tonight hoping for some quick food. Drive thru was slammed so I opted for carry out. Well they had hardly any staff on. 1 lady working the register and packing orders, 2 gentlemen working kitchen, both of whom had no pep in their step to get orders out. I think there might have been another person working drive thru but didnt see them at all. Needless to say it was nearly a 40 minute wait. Please Wendy's do better.
Frequently Asked Questions About Wendy's
Is Riverside Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Danville, VA?
The drive-thru is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.
Does Wendy's in Danville, VA offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's Danville supports dine-in, drive-thru, delivery, and takeout services via the app or online ordering at order.wendys.com.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via Wendy's Customer Care Live Chat, call 888-624-8140, complete a customer satisfaction survey, or call the Danville location directly at (434) 799-2813.
Where is Wendy's located in Danville, VA?
Wendy's is located at 3260 Riverside Drive, Danville, VA 24541, USA.
What are some nearby shopping options near Wendy's?
Nearby shopping includes Shoe Carnival for shoes and accessories, Marshalls Department Store, ToteBoys discount and department store, and Citi Trends women's clothing store.
Are there other dining options close to Wendy's in Danville, VA?
Yes, nearby restaurants include Red Crab Juicy Seafood (seafood and Cajun), Iso Iso Ramen & Boba (Japanese and Asian cuisine), Subway sandwich shop, Popeyes Louisiana Kitchen (chicken restaurant), and First Taste Chinese Food.
What fitness or service centers are near Wendy's?
Planet Fitness gym and ModWash car wash are nearby services useful for your workout or car maintenance while visiting Wendy's.
Is Wendy's in Danville hiring and how can I check?
To see if this Wendy's is hiring, visit the careers page at wendys-careers.com, enter Danville, VA, and view available job listings. Check back often if no jobs are currently listed.