Wendy's

3.6
947 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3260 Riverside Drive, Danville, VA
24541, United States

Hours

Reviews

3.6
947 reviews
5 stars
348
4 stars
218
3 stars
158
2 stars
78
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality varies significantly; some staff are friendly and attentive, while others display rudeness and poor attitudes.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or incorrect orders, though some customers praised the freshness and taste.

Speed of Service

Many customers experienced long wait times, especially during peak hours, leading to frustration.

Cleanliness

The restaurant's cleanliness is often criticized, with reports of dirty tables and unsanitary conditions.

Management Issues

There are complaints about poor management and lack of oversight, contributing to staff behavior and service quality.
  • LF
    Lighthouse Fan
    Nov 15, 2025
    4.0
    Fast service. My order was fine. I ordered coffee expecting black but it had cream and sugar added, I drank it anyway.
  • BB
    Bryan
    Nov 11, 2025
    5.0
    The staff there is nice and friendly. Food is good too
  • MW
    Maggie Waldron
    Nov 10, 2025
    3.0
    Drove down tonight hoping for some quick food. Drive thru was slammed so I opted for carry out. Well they had hardly any staff on. 1 lady working the register and packing orders, 2 gentlemen working kitchen, both of whom had no pep in their step to get orders out. I think there might have been another person working drive thru but didnt see them at all. Needless to say it was nearly a 40 minute wait. Please Wendy's do better.
  • KR
    Kathryn Reynolds
    Nov 1, 2025
    1.0
    I ordered chicken tender meal with hot sauce and frys waited forever got shorted a tender frys were cold and they gave me ranch...
  • BC
    bob cats
    Oct 30, 2025
    5.0
    joe was cool as heck ! give him a raise immediate!

Frequently Asked Questions About Wendy's

Is Riverside Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.