McDonald's

3.4
1527 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
348 Old Riverside Dr, Danville, VA
24541, United States

Hours

Reviews

3.4
1,527 reviews
5 stars
508
4 stars
336
3 stars
276
2 stars
133
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

While some customers enjoyed fresh and hot food, many others complained about cold, burnt, or poorly prepared items.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.

Staff Friendliness

There were mixed reviews on staff friendliness; some praised individual employees while others noted a general lack of professionalism.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, with many customers experiencing long waits and order mix-ups.
  • AW
    Ashley Wells
    1 day ago
    1.0
    Placed a mobile order went through the drive through to pick up lady said she gave out my food and had me pull to pickup 6 had to wait a extra 25 and more (cuz I’m still sitting here waiting) min for them to cook my burritos and hash brown . Yes I appreciate it being fresh but in all honesty what was the point in me ordering ahead I thank I would of came out quicker if I went through the drive through and placed my order like everyone else did .
  • RK
    Raven Kai
    6 days ago
    5.0
    Much better than the other local McDonald's. I just stopped for some lattes after a doctor's appointment but they were prompt to make them and were made well.
  • IA
    Isaiah Adams
    Nov 12, 2025
    1.0
    Always shorting food and something is always broke. Can't tell you how many times we have went home with a whole meal missing, or the frappe machine broke and they want to substitute with a cheaper item. If a machine is broke or being serviced they shouldn't let you order it in the app.
  • LM
    Leslie Mays (Mommabear421)
    Nov 9, 2025
    4.0
    The iced coffee I ordered online took over 20 min to get and I had to ask because my number disappeared from the screen entirely. They were really busy and it's tough. Sometimes it is easier to get the small orders out of the way. They were trying, I just suggest the drive thru over the counter pickup at this location. They were really trying though.
  • LC
    Linda Chase
    Nov 5, 2025
    1.0
    The girl did not know what a chicken wrap was. I asked her what kind of wraps they do have she said she didn't know. Ask for a macchiato she said they didn't make them there. I ended up getting a lemonade. Lousy experience

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru at this McDonald's is open 24/7, every day.