McDonald's

3.4
1540 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
348 Old Riverside Dr, Danville, VA
24541, United States

Hours

Reviews

3.4
1,540 reviews
5 stars
513
4 stars
338
3 stars
278
2 stars
133
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Freshness

While some customers praised the freshness of the food, many others complained about cold or poorly prepared items.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Friendliness

There were mixed reviews regarding staff friendliness, with some customers noting positive interactions while others reported rudeness.

Cleanliness

Several customers mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • LW
    Leo Walsch
    4 days ago
    1.0
    I come here at the beginning of breakfast anoir 3 times a week and it seems every single night their systems are down or they can only take cash and today to top it all off- they’ve completely closed early at 5:23 AM. This location is 24 hours but doesn’t seem to ever abide by corporate standards. I highly recommend going to any other McDonald’s location if you have the ability.
  • CL
    Christine Lerner
    Dec 23, 2025
    5.0
    Very busy, very fast service. So, food was hot and freah
  • LL
    Les Luck
    Dec 20, 2025
    1.0
    The lady that took my order was beyond rude.Very very bad customer service.
  • DW
    Darryl Woods
    Dec 7, 2025
    1.0
    Service is horrible Food subpar Priced over the top And anyone co Anyone coming inside to eat has to wait for their main priority to be taken care of, which is drive thru. I just waited 22 mins for a value meal and a happy meal as i watched the employees focus on drive thru customers. I’m done with McDonald’s
  • SP
    Sonya Purvis
    Nov 30, 2025
    1.0
    Between drive-through and actually getting my two regular coffees, it took over 10 minutes! I have seen fleas fall off of a dog faster than these people move. It should never take that long for a customer to get a simple order. I don’t know if it’s management bringing down the morale and training of the employees or what I got asked to pull around because they were brewing my coffee and I sat there for almost 5 minutes. I had to go in and ask for the coffee and it was sitting right there on the counter. And when I came in, I heard the manager say “how much longer is it going to last” and it was evident she was complaining about how busy they were. You work in food service and just like many other services, it’s going to last forever as long as you work in it. Customers do not want to hear that. And if y’all want to be done so much quicker then speed it up and get your orders right and customers will be gone. And there were other people in there that had been waiting and were frustrated as well and they were expressing that when I started talking about my coffee. Something is not right at this restaurant and I would guarantee you it comes down to training. Get it together. Oh, and I used to work at this very same McDonald’s almost 25 years ago and it was not like this.

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru at this McDonald's is open 24/7, every day.