Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of over 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Several customers complained about the quality of food, citing issues like cold, undercooked, or poorly prepared items.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and lack of attention from employees.
Cleanliness
There were mentions of unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
JJ
John Jasko
Nov 10, 2025
5.0
I recently stopped by the McDonald's location on Riverside, and I have to say, my experience was excellent. The food was fantastic; the Steak and Egg Biscuit I ordered was hot, fresh, and perfectly prepared—a solid start to my day.
What really stood out was the customer service. They informed me they were out of the Frappe I initially wanted, but the employee was quick to offer a generous solution, providing a large Iced Coffee in its place. This kind of thoughtful, proactive service is exactly what keeps me coming back.
The team here is efficient and clearly focused on customer satisfaction. Highly recommend this McDonald's!
TR
toby Robertson
Oct 30, 2025
1.0
Please get more workers in store. Waited 20 mins before order was taking. If you go in drive thru it's faster but not much they take your order and take your money and pull you down. This is not a fast food restaurant this is hope you get your food
LB
L Brooks
Oct 13, 2025
1.0
Without a doubt the worst ran place in danville. Been in the drive thru for 25 mins. Management sucks. 10/13/26. 12:29pm
IT
Ivy Tabares
Oct 11, 2025
4.0
It was great pretty busy at lunch time but still got my food in a timely manner!! I also loved the idea of the monopoly McDonald’s rewards.💵