Business Details
About
Mexican Restaurant
Chipotle Danville VA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
648 reviews
5 stars
313
4 stars
130
3 stars
60
2 stars
40
1 star
105
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was delicious and fresh, but there were complaints about inconsistent quality and portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff interactions and slow service, particularly during busy times.
Cleanliness
Multiple customers reported unsanitary conditions in the dining area and food preparation areas, with dirty tables and overflowing trash cans.
Management Concerns
Several reviews criticized the management style, citing unprofessional behavior and lack of support for staff, which negatively impacted customer experiences.
Order Accuracy
There were frequent complaints about incorrect orders and issues with online ordering, leading to customer frustration.
- SLShelley Lawrence4 days ago3.0It was decent to visit food ok
- PCPastor ChuckOct 23, 20255.0Great food and great dishes.
- RLRuby LOct 21, 20253.0The food was exactly what you would expect. However, the restaurant was not very clean. Almost every table was dirty and needed to be wiped down. Anytime a restaurant is dirty I get a bit uneasy eating there. However, the service was fine. The woman taking my order was nice but the cashier didn’t even say hi (it wasn’t very busy).
- EHEmiliana HallOct 21, 20255.0I love the new hot chili sauce
- IWIsaiah WilliamsSep 19, 20251.0I am from PA and chipotle there are always quick, delicious and the staff is amazing moving to Danville and this being the only Chipotle around has discouraged me from eating there every time I go in they take 10-20 minutes with only 2-3 customers in line it’s like they have glue on their shoes they all look like they don’t want to be there and they act like it’s a hard task to make sure they have the most popular ingredient ready it’s not a secret everyone wants cheese on the bowl or burritos or carne asada is a popular choice when in season. I attempted to speak to the manager Ashley Davis about my experience she brushed it off and acted like I was a villain because I spoke to her. She told me to stop talking to her and that it was my opinion that her restaurant sucked a chipotle with 3.8 stars sounds like it needs some work! She was rude and disrespectful not sure how she became a manager
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Danville VA?
Chipotle Mexican Grill in Danville VA is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Danville VA?
It is located at 450 Mall Dr, Danville City, Danville, VA 24540, USA.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a fast-casual menu including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Does the Chipotle in Danville offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Danville?
You can order online through their app or the website at https://order.chipotle.com/.
Does Chipotle Danville accept credit cards and offer catering?
Yes, Chipotle Danville provides services such as catering, accepts credit cards, and also offers gift cards.
Is Chipotle Mexican Grill in Danville welcoming to LGBTQ customers?
Yes, Chipotle Mexican Grill in Danville welcomes LGBTQ customers.
What nearby coffee shops can I visit before or after dining at Chipotle Danville?
Starbucks is a nearby coffee shop you can visit before or after your meal at Chipotle Danville, located close by in the same shopping area.
Are there other dining options near Chipotle Mexican Grill in Danville?
Yes, nearby dining options include Firehouse Subs, Texas Roadhouse, Applebee's Grill + Bar, Kickback Jack's, Olive Garden, and Chick-fil-A Danville Mall for a variety of cuisines.
Are there any medical facilities near Chipotle Danville in case of emergencies?
Yes, Med Express/Medical Specialties and MedExpress Urgent Care are nearby for medical and emergency services.