Chipotle Danville VA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, slow order fulfillment, and lack of attention to customer needs.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with inconsistent quality, small portions, and issues with food preparation.
Cleanliness
Several reviews highlighted cleanliness concerns, with dirty tables and unsanitary conditions in the dining area.
Management Concerns
Customers criticized management for unprofessional behavior and poor handling of customer complaints, leading to a negative dining experience.
YD
Ya Boy DiRtY (Ya Boy DiRtY)
5 days ago
2.0
Not impressed
CF
Colesia Fields
Dec 18, 2025
1.0
I’m not from Virginia but I stopped there while I was in town by far the worst one I’ve been to..the two females wouldn’t stop yapping and focus on our order and then they had no steak stated it was made to order then when I asked how long would it be the dude named Isaiah said I’m now on break and walked off. This was at 8:30 on top of that they wouldn’t provide me with any chimichurri sauce. Highly disappointed and dissatisfied
MT
Maynard Dog Training
Dec 16, 2025
4.0
Great food and service. Music is too loud to order. I wish the servers had more personality rather than just what do you want? Next?
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Danville VA?
Chipotle Mexican Grill in Danville VA is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Danville VA?
It is located at 450 Mall Dr, Danville City, Danville, VA 24540, USA.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a fast-casual menu including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Does the Chipotle in Danville offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Danville?
You can order online through their app or the website at https://order.chipotle.com/.
Does Chipotle Danville accept credit cards and offer catering?
Yes, Chipotle Danville provides services such as catering, accepts credit cards, and also offers gift cards.
Is Chipotle Mexican Grill in Danville welcoming to LGBTQ customers?
Yes, Chipotle Mexican Grill in Danville welcomes LGBTQ customers.
What nearby coffee shops can I visit before or after dining at Chipotle Danville?
Starbucks is a nearby coffee shop you can visit before or after your meal at Chipotle Danville, located close by in the same shopping area.
Are there other dining options near Chipotle Mexican Grill in Danville?
Yes, nearby dining options include Firehouse Subs, Texas Roadhouse, Applebee's Grill + Bar, Kickback Jack's, Olive Garden, and Chick-fil-A Danville Mall for a variety of cuisines.
Are there any medical facilities near Chipotle Danville in case of emergencies?
Yes, Med Express/Medical Specialties and MedExpress Urgent Care are nearby for medical and emergency services.