Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.7
1,101 reviews
5 stars
459
4 stars
247
3 stars
162
2 stars
80
1 star
153
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold, stale, or poorly prepared.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and poor service.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Concerns raised about cleanliness, including dirty dining areas and unsanitary conditions.
Operational Issues
Frequent reports of drive-thru being closed or long wait times, affecting customer experience.
- WHWilliam HumphriesDec 5, 20251.0Ordered -Steak Nuggets -Classic Roast Beef -Large Curly Fry Received -Burnt Dry Steak Nuggets -Large Curly Fry >>Classic Roast Beef Missing Completely<< Drove 29 miles home before realizing. Stop by today and talked to them about it... Was told I needed to bring the receipt, like I was lieing. I don't lie, or need to lie over a 4.69 sandwich. Figured they would do the right thing, but I was looked at as if I was trying to get by with something. First bad review ever... any where.. Well here is the receipt you needed.. 29 miles away again.
- JHJames HenleyNov 25, 20255.0Outstanding food and service. I picked up a Greek gyro a liitle after noon on Nov 24 at the drivethrough. Gyro was expertly wrapped tightly so it was easy to eat one handed. Fries were as good as fast food fries gets, meaty, fresh, not too salty. and not greasy at all. I only wanted water as the drink and was pleasantly surprised when I got good bottled water. Friendly effectient service. I was really impressed!
- BSBill SmithOct 29, 20251.0The drank they gave me they said was a medium if thats true then the small has to be a shot glass size. They put more things on my receipt then I ordered. When I went back inside and just asked for a refund and return what they gave me they said they couldn't no mangers were there. Oh after I left I found the roast beef and everything else in the bag to be cold. I will never go back there and recommend no one else does either.
- MCMike ChalmersOct 21, 20252.0You have a worker name Lynn got a very nasty attitude. I asked for the steak nuggets and I told her I didn’t want barbecue sauce. She told me I get what I get. I’m like excuse me then she start getting loud. I asked for somebody different to serve me Extremely bad customer service.
- SASharon AustinSep 6, 20254.0Busy but got food quickly. Needs more seating or seating outside. Milkshake machine broken. Sad as we love the Jamocha shake. Staff was friendly.