Customers consistently praised the store for being clean and well-organized.
Customer Service
Many reviews highlighted the friendly and helpful nature of the staff, although some mentioned issues with certain employees.
Product Availability
While most customers found the store well-stocked, there were complaints about the availability of specific items and produce quality.
Management
The management was noted for being attentive and responsive to customer needs, contributing to a positive shopping experience.
KC
Kelly Cullifer
Nov 15, 2025
5.0
Good people, friendly and sweet
BB
Bryan Braxton
Sep 27, 2025
5.0
Well stocked easy navigation clean, friendly my choice my groceries in Botetourt
KS
Kyle S
Sep 12, 2025
4.0
This has become my go to grocery store in recent years. My only complaint is I wish there was self-checkout because some of the teenage employees are either rude or ignore people who need assistance.
EG
Elizabeth G
Sep 12, 2025
4.0
This Food Lion is great! The shelves are always stocked, the produce is always fresh, and many of the employees are so kind! The manager Shelly is especially so kind and helpful! It was wonderful talking to her!
However, some of the younger employees are not as nice. You can hear them make snide comments about customers and other employees when they think no one else is around. I hope for their sake that they grow up and realize how hurtful their words can be. They are the only reason why I hesitate to come back some days.
MR
Monty R.
Aug 18, 2025
5.0
This is a great Food Lion north of Roanoke. It's about a 12 year old store, so it is very spacious, very clean. It is well stocked, well staffed and was pretty spotless. I would shop here frequently! Great deals and cheaper prices to boot.