Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
641 reviews
5 stars
268
4 stars
165
3 stars
73
2 stars
39
1 star
96
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or old food, with some specifically mentioning that fries and burgers were often not fresh unless requested.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Cleanliness
Several customers noted that the establishment was dirty, with complaints about unsanitary conditions and lack of basic supplies like napkins and toilet paper.
Order Accuracy
There were multiple instances of incorrect orders being received, with some customers expressing frustration over missing items or wrong food.
Management Issues
Feedback indicated that management was often unhelpful or dismissive, with reports of staff being untrained or unprofessional.
- WMWasim MumtazNov 5, 20251.0To I came at 6:30 bit the kitchen is not ready she took the order and not allow to stay in front of windows because she say the timer is running and as per she i am waiting 10 to 15 minutes this is not good I wast my time
- DGDanyale GuilianiOct 21, 20253.0Food was cold. Fires where in the bag mostly. Sandwich was cold. Didn't sit in like long guess that's a plus.
- AGAdelin GOct 20, 20252.0The customer service is always terrible. Today, I placed a doordash pickup order and when I came to pick it up the worker said they didn't have it. I checked my phone and noticed it said order was canceled because it was able to process. I showed the lady and she just said "canceled? Oh... oh okay" and shut the window. I though the was going to get a manager or try to figure out what was going on. But I was left there with no explanation. This has been a constant issue, where I have just had the window shut on me and been awkwardly left with no explanation or redirection to fix the issue i have in the moment. And sometimes the food is also made wrong.
- AKAnthony KitchenOct 9, 20251.0This place is terrible always old food and drinks that are flat also terrible rude service do not go here this place barely runs
- EDEricka DOct 1, 20251.0Food isn't always fresh. Fries and burgers be cold unless you ask for FRESH food! Why should I have to ask for fresh food? Today I went and they didn't advise the system was STILL down since Friday until you go to pay so you can't use your rewards. The male manager on Friday had no issues manually applying the discount the other day but the female manager acted oblivious today on how to apply discounts (Wednesday). Why is the system still messed up 5 days later? And why can't the manager figure out how to apply the 6 piece nugget discount when it's something Wendy's does EVERY Wednesday. Go to the location by Potomac Mills instead!!!
Frequently Asked Questions About Wendy's
Is Dale Blvd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dale City, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dale City, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (703) 897-7329.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Dale Blvd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Dale City, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's on Dale Blvd. in Dale City currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the operating hours of the Wendy's at 4461 Cheshire Station Way?
This Wendy's is open daily from 6:30 AM to 3:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 4461 Cheshire Station Way has a drive-thru open daily from 6:30 AM to 3:00 AM.
Can I order Wendy's delivery near Dale City, VA?
Delivery is available where offered. Please check the Wendy's app or order.wendys.com to see if delivery is available at your address.
Does the Dale City Wendy's serve breakfast?
Yes, they serve breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Where can I find Wendy's menu and pricing for this location?
You can view the menu and prices specific to this location at order.wendys.com or the Wendy's mobile app.
What nearby places can I visit after dining at Wendy's on Cheshire Station Way?
After dining at Wendy's, you can visit Starbucks for coffee, Ledo Pizza for more food options, or the nearby Dale Seafood restaurant.
Are there nearby shops or services near Wendy's at 4461 Cheshire Station Way?
Yes, nearby you'll find AutoZone for automotive parts, Boost Mobile for wireless services, and Pete's Barber Shop for grooming needs.
How can nearby businesses like Starbucks help enhance my visit to Wendy's?
Nearby Starbucks is convenient for coffee before or after your meal at Wendy's, making it easy to grab a beverage or snack during your visit to the area.