At Papa Johns Pizza in Dale City, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Dale City pizza for any occasion. Call us for pizza delivery in Dale City or stop by 4814 DALE BLVD for carryout to order the best pizza in Dale City, along with breadsticks, wings, and more!
Several customers reported issues with food quality, including hair in pizzas and burnt items, while others praised the freshness and taste.
Customer Service
Customer service experiences varied widely; some praised the friendly and helpful staff, while others reported rude and unprofessional behavior from management.
Delivery Issues
Multiple reviews highlighted problems with delivery times and order accuracy, with some customers experiencing significant delays and incorrect orders.
Consistency
While many customers noted that the pizza quality and service were consistently good, others expressed disappointment with recent experiences, indicating a decline in standards.
NH
Noe Hernandez
4 days ago
5.0
Fresh food quick customer service
GP
Get Probed
Nov 29, 2025
1.0
There was hair in my pizza. Why dont you make your employees get a haircut or wear a hair net. Seriously disgusting. I'm going to Presto Pizza next time.
WW
Woodbridge
Nov 10, 2025
1.0
This Papa John’s (4814 Dale Blvd, Dale City, VA 22193) has the worst customer service I’ve ever experienced. I called because my order was wrong, and instead of trying to help, the employees were rude, dismissive, and passive-aggressive. When I asked for a manager, I was transferred to the general manager, Alison, who was even worse. She was rude, unprofessional, and completely unwilling to fix their mistake. I paid for a more expensive pizza and was given a cheaper one, yet they refused to take responsibility or make it right. The lack of accountability and disrespect from both the staff and management at this location is unacceptable. I’ve been a frequent customer, but after this experience, I’ll never order from here again and will be contacting corporate about how badly this was handled.
SL
Sarah Lauer
Aug 17, 2025
5.0
I'm not usually one to write reviews but after this particular Papa Johns delivered banger, after banger after banger of an experience, I feel like I owe it to them. I would have never expected my local PJ's of all places to treat me like a VIP customer. The pizza is always delivered piping hot, cheesed to the nines, cooked to perfection with the drinks ice cold. The one time my Pepsi was not delivered I didn't bother saying anything because I was used to such occurrences from Dominos and Little Caesar's, it was no big deal. But my next order I was given an extra Pepsi and tons of free sauce. This experience converted me. I was told that the special treatment I received tonight was simply because I "left a good tip." That makes me a little sad because if the generally expected and recommended tip of 20% that I gave was considered a good tip, most customers are giving much less or god forbid no tip at all. In this economy?! My Papa Johns does not deserve this and I will not stand for it. If I as a poor person can give 20%, so can you. Today I am emotional about pizza, because this experience made my whole bad week a little better. Thanks y'all.
Tl;Dr: 100/10
RM
Rene Moraga-Guevara
Aug 15, 2025
3.0
everything was good, except one of the pizza slices had a strand of hair melted into the pizza so I didnt notice until i took a bite and that was a bit off putting.
What are the delivery hours for Papa Johns Pizza in Dale City?
Delivery is available Monday through Thursday and Sunday from 10:30 AM to 11:00 PM, and on Friday and Saturday from 10:30 AM to 11:30 PM.
What time can I pick up my order at Papa Johns Pizza?
Takeout is available from 10:30 AM to 10:10 PM Monday through Thursday and Sunday, and until 10:40 PM on Friday and Saturday.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns offers no-contact delivery service for your safety and convenience.
Where is Papa Johns Pizza located in Dale City?
Papa Johns Pizza is located at 4814 Dale Blvd, Dale City, VA 22193, United States.
What kind of products can I order at Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I place an order online for delivery or pickup?
You can order online for delivery or pickup through the Papa Johns website or mobile app using the provided links.
Are there any holiday closures or special hours for Papa Johns Pizza?
Papa Johns is closed on 2024-12-25. On 2024-12-24, 2024-12-31, and 2025-01-01, hours are 10:30 AM to 11:00 PM for delivery and 10:30 AM to 10:10 PM for takeout.
What are some nearby places I can visit before or after dining at Papa Johns Pizza?
Nearby, you can visit Keystone Park for outdoor activities, or stop by Metro by T-Mobile or Phone Fix for mobile and tech services.
Are there convenience stores or gas stations near Papa Johns Pizza?
Yes, 7-Eleven convenience store and several Exxon gas stations are located nearby for quick stops.
Can I find salons or barber shops close to Papa Johns Pizza?
Yes, LastStop BarberShop, Bobbie's Beauty Salon of Woodbridge, and Bertha's Beauty & Barber Salon are nearby for grooming and beauty services.