Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, with many waiting long periods for their orders and experiencing frequent mistakes.
Order Accuracy
Many reviews highlighted problems with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Staff Attitude
Customer experiences with staff varied widely, with some praising friendly service while others reported rude or dismissive behavior.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty tables and restrooms, which detracted from the overall dining experience.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
AS
AL S
2 days ago
1.0
It’s 24 hours but, I went 01/10/2026 and they tell me they’re closed because they’re preparing breakfast… does that make sense?
MG
Michelle G
5 days ago
1.0
Got food poisoning last night, I’m literally suffering. All I ate was a burger and fries
VV
Vonnie Vo
Dec 18, 2025
1.0
Terrible service, close the door even when I asked for extra sauce. Ignored customer
SW
shad washington
Dec 13, 2025
1.0
I ordered 5 unsweet teas and received 5 sweet. I didnt fuss. I immediately ordered 4 more unsweet teas. I received 4 sweet. Im pissed now. Doordash deli ery is expensive and my mother and I order everyday because we're both elderly and disabled and unable to leave the house. The manager Chris said I checked the teas and both tea urns are sweet by accident, my apologies. I said ok cool can you send me some unsweet tea please? Chris said no, call doordash for a refund. And thats it. Im screwed, were both diabetic and he thinks I will take a chance on receiving 4 or 5 more sweet teas. And pay for it again. No way. Taco bell delivers and maybe they can read and get it right. Mcdonalds has really poor service for the prices they charge. They are so many options out here in woodbridge virginia.
MW
Mateo Wheeler
Dec 10, 2025
1.0
Seriously the worst service ever, I was waiting about 5 minutes at the counter for no one to take my order.