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McDonald's

3.6
(1873 reviews)

Business Details

2891 Dale Blvd, Dale City, VA
22193, United States
(571) 285-1322
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2891 Dale Blvd, Dale City, VA
22193, United States

Hours

Reviews

3.6
1,873 reviews
5 stars
703
4 stars
417
3 stars
297
2 stars
129
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to poor service experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Cleanliness

Several customers expressed concerns about unsanitary conditions, including dirty restrooms and food contamination.

Speed of Service

Customers frequently mentioned long wait times, especially during busy hours, with some stating it took excessively long to receive their orders.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh and hot meals, while others received cold or stale items.
  • KE
    Kafi E
    2 days ago
    1.0
    I arrived at this McDonald’s and I was the first one in line, and they told me to wait for my order on the side while they were giving everyone else their food. I went back through the drive-thru again and they sent me to wait somewhere else again. Such bad service — I will never come back here.
  • SB
    shiya bowles
    Feb 22, 2026
    1.0
    we decided to doordash mcdonald’s and PAID for like 6 sauces and some come with the order and they gave us not 1 but absolutely 0. Their job is not that difficult it’s 1:20am i’m sure there isn’t tons of orders coming in, and then my boyfriend decided to go to the mcdonald to get the sauces we PAID for and he told us they were in the bag and made him PAY AGAIN. The services absolutely sucked and the food wasn’t hot. Definitely don’t recommend door dashing from the dale city mcdonald’s.The employee was rude snd service sucks
  • JV
    Jaquann Vining
    Feb 13, 2026
    1.0
    The Spanish lady that works at night is very rude instead of fixing the mistake she made to my order back to back days she slams the window close and walk away. I promise I wasn’t rude or yelled to disrespect this woman . This is my first time ever leaving a review but after the disrespect twice I felt I had to
  • LE
    Luis Escobar
    Feb 1, 2026
    1.0
    Es un pésimo servicio de trabajo por que lo dejan esperando por mucho tiempo ha uno y no es muy atendido
  • LG
    Liss Gómez
    Feb 1, 2026
    1.0
    Súper mal lo atienden ha uno lo dejan parado ahí por mucho tiempo y el personal de trabajo es pésimo el servicio

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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