Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, leading to poor service experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Cleanliness
Several customers expressed concerns about unsanitary conditions, including dirty restrooms and food contamination.
Speed of Service
Customers frequently mentioned long wait times, especially during busy hours, with some stating it took excessively long to receive their orders.
Food Quality
Mixed feedback on food quality, with some customers enjoying fresh and hot meals, while others received cold or stale items.
KE
Kafi E
2 days ago
1.0
I arrived at this McDonald’s and I was the first one in line, and they told me to wait for my order on the side while they were giving everyone else their food. I went back through the drive-thru again and they sent me to wait somewhere else again. Such bad service — I will never come back here.
SB
shiya bowles
Feb 22, 2026
1.0
we decided to doordash mcdonald’s and PAID for like 6 sauces and some come with the order and they gave us not 1 but absolutely 0. Their job is not that difficult it’s 1:20am i’m sure there isn’t tons of orders coming in, and then my boyfriend decided to go to the mcdonald to get the sauces we PAID for and he told us they were in the bag and made him PAY AGAIN. The services absolutely sucked and the food wasn’t hot. Definitely don’t recommend door dashing from the dale city mcdonald’s.The employee was rude snd service sucks
JV
Jaquann Vining
Feb 13, 2026
1.0
The Spanish lady that works at night is very rude instead of fixing the mistake she made to my order back to back days she slams the window close and walk away. I promise I wasn’t rude or yelled to disrespect this woman . This is my first time ever leaving a review but after the disrespect twice I felt I had to
LE
Luis Escobar
Feb 1, 2026
1.0
Es un pésimo servicio de trabajo por que lo dejan esperando por mucho tiempo ha uno y no es muy atendido
LG
Liss Gómez
Feb 1, 2026
1.0
Súper mal lo atienden ha uno lo dejan parado ahí por mucho tiempo y el personal de trabajo es pésimo el servicio
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