Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,057 reviews
5 stars
390
4 stars
223
3 stars
179
2 stars
68
1 star
197
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with numerous complaints about rude staff and poor management.
Food Quality
Food quality was inconsistent, with reports of cold meals, incorrect items, and poor preparation.
Cleanliness
The restaurant's cleanliness was frequently criticized, with mentions of dirty dining areas and unpleasant odors.
Speed of Service
Customers consistently noted slow service times, particularly in the drive-thru and during peak hours.
- KSKim StrikerNov 17, 20251.0they keep giving me less nuggets than i ordered, the restaurant was not busy at all
- MIMohammed IshNov 12, 20251.0Incompetent workers took 30 minutes for a 6 piece chicken nugget
- CWCynthia WOct 26, 20251.0My experience with this McDonald’s is a stark realization that maybe I am ready to let robots take jobs. At least then I’d receive everything I ordered and my food wouldn’t be cold and hard right out of the window. On top of both meals being old and cold, I was completely missing items and the drinks we specifically ordered for monopoly pieces had nothing on them and we weren’t given the straws we asked for either. I should know better than to leave without checking my order. I’ll remember that next time I choose a different McDonald’s
- MBMadison BouchardOct 24, 20251.0If I could give this place negative stars I would. One of the worst set up mcdonald’s
- RRRae ROct 23, 20252.0For at least a year this place smell like straight sewer and its so appetizing while waiting for food in the drive thru. Also, the drive thru sucks and not sure why its in such a small area for the amount of buisness they get. Otherwise, food is good.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 13698 Mapledale Ave, Dale City?
Delivery is available every day from 5:00 AM to 11:30 PM.
When is the drive-through service available?
The drive-through is open daily from 5:00 AM to 12:00 AM (midnight).
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food online or via a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru facility?
Yes, this McDonald's location has a drive-thru service available.
What is the address and contact number for McDonald's in Dale City, VA?
The address is 13698 Mapledale Ave, Dale City, VA 22193. You can reach them at +1 703-670-4120.
What nearby convenience stores and gas stations can I visit before or after McDonald's?
Nearby convenience stores and gas stations include Sheetz and bp, which are useful for refueling or quick shopping alongside your visit.
Are there other food options near McDonald's at Mapledale Ave?
Yes, nearby restaurants include Domino's Pizza, Subway, Chacha Kabab House (Indian cuisine), AL'S Buffalo Wings, and Ricky's Chicken.
What local services can I find near McDonald's for added convenience?
You can find services like PNC ATM for banking, Self Storage Plus, Total Wireless Exclusive Store for mobile needs, and Parcel Plus or UPS Authorized Shipping Outlet for courier services nearby.