Brand Certified
McDonald's
3.5(1068 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
13698 Mapledale Ave, Dale City, VA
22193, United States
Certified by McDonald's • Mar 01, 2026
(703) 670-4120
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,068 reviews
5 stars
396
4 stars
223
3 stars
178
2 stars
70
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Food Temperature
Many reviews mentioned receiving cold or improperly prepared food, leading to dissatisfaction.
Drive-Thru Issues
The drive-thru experience was criticized for being slow and poorly designed, causing traffic problems.
Cleanliness
Several customers noted unsanitary conditions in the dining area and unpleasant odors.
Staff Attitude
While some staff were praised for being friendly, many reviews highlighted instances of rudeness and unprofessional behavior.
- JJJohn1 day ago5.0Whoever the janitor is here needs a raise everything is extremely clean
- FQFausto QuimbaFeb 26, 20265.0Pretty quick, good service and nice employees ⭐⭐⭐⭐⭐
- RRRon RJan 31, 20261.0Place is awful. Rude and slow.
- KCKari Foster CarrasquilloJan 28, 20261.0Didn't get my orders right at all and the food was very cold.
- BDBIG DESJan 24, 20262.0By far, the absolute worst drive thru setup I've ever experienced. When the service is slow, you can literally get stuck in the parking lot because of the design flaw of the actual lot.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 13698 Mapledale Ave, Dale City?
Delivery is available every day from 5:00 AM to 11:30 PM.
When is the drive-through service available?
The drive-through is open daily from 5:00 AM to 12:00 AM (midnight).
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food online or via a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru facility?
Yes, this McDonald's location has a drive-thru service available.
What is the address and contact number for McDonald's in Dale City, VA?
The address is 13698 Mapledale Ave, Dale City, VA 22193. You can reach them at +1 703-670-4120.
What nearby convenience stores and gas stations can I visit before or after McDonald's?
Nearby convenience stores and gas stations include Sheetz and bp, which are useful for refueling or quick shopping alongside your visit.
Are there other food options near McDonald's at Mapledale Ave?
Yes, nearby restaurants include Domino's Pizza, Subway, Chacha Kabab House (Indian cuisine), AL'S Buffalo Wings, and Ricky's Chicken.
What local services can I find near McDonald's for added convenience?
You can find services like PNC ATM for banking, Self Storage Plus, Total Wireless Exclusive Store for mobile needs, and Parcel Plus or UPS Authorized Shipping Outlet for courier services nearby.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website