Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,063 reviews
5 stars
394
4 stars
223
3 stars
178
2 stars
69
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold meals, missing items, and overall poor food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and unpleasant odors.
Drive-Thru Issues
The drive-thru experience was often criticized for being slow and poorly designed, causing frustration for customers.
Staff Attitude
Customer interactions with staff were inconsistent, with some praising friendly service while others reported rudeness and lack of attention.
- RRRosamaria RodríguezJan 5, 20261.0This is ridiculous fitza middle eastern manager at the maple plaza Woodbridge va had the nerve of Yelling at me for letting them know that my sons break fast was missing items expecting me to drive back out my way to drop my son off at School asked for a refund and she denied it saying she can’t refund me when clearly it’s their foul but the way she speaks to consumers it’s disgusting I Work in retail for 30 yrs and I tell you if that was me I wouldn’t have this type people working at my restaurants… they don’t even acknowledge you till you’re saying excuse me else you would be standing there for hrs
- Fمحبي فري فاير 。FFNov 25, 20255.0Absolutely loved it
- KSKim StrikerNov 17, 20251.0they keep giving me less nuggets than i ordered, the restaurant was not busy at all
- MIMohammed IshNov 12, 20251.0Incompetent workers took 30 minutes for a 6 piece chicken nugget
- CWCynthia WOct 26, 20251.0My experience with this McDonald’s is a stark realization that maybe I am ready to let robots take jobs. At least then I’d receive everything I ordered and my food wouldn’t be cold and hard right out of the window. On top of both meals being old and cold, I was completely missing items and the drinks we specifically ordered for monopoly pieces had nothing on them and we weren’t given the straws we asked for either. I should know better than to leave without checking my order. I’ll remember that next time I choose a different McDonald’s
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 13698 Mapledale Ave, Dale City?
Delivery is available every day from 5:00 AM to 11:30 PM.
When is the drive-through service available?
The drive-through is open daily from 5:00 AM to 12:00 AM (midnight).
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food online or via a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru facility?
Yes, this McDonald's location has a drive-thru service available.
What is the address and contact number for McDonald's in Dale City, VA?
The address is 13698 Mapledale Ave, Dale City, VA 22193. You can reach them at +1 703-670-4120.
What nearby convenience stores and gas stations can I visit before or after McDonald's?
Nearby convenience stores and gas stations include Sheetz and bp, which are useful for refueling or quick shopping alongside your visit.
Are there other food options near McDonald's at Mapledale Ave?
Yes, nearby restaurants include Domino's Pizza, Subway, Chacha Kabab House (Indian cuisine), AL'S Buffalo Wings, and Ricky's Chicken.
What local services can I find near McDonald's for added convenience?
You can find services like PNC ATM for banking, Self Storage Plus, Total Wireless Exclusive Store for mobile needs, and Parcel Plus or UPS Authorized Shipping Outlet for courier services nearby.