Customers frequently praised the quality of the food, especially the burgers and Blizzards, noting they were fresh and delicious.
Customer Service
While many reviews highlighted friendly and attentive staff, there were also complaints about inconsistent service and issues with order accuracy.
Cleanliness
The location received positive remarks for being clean and well-maintained, contributing to a pleasant dining atmosphere.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food and service.
Order Issues
Multiple reviews mentioned problems with order fulfillment, including missing items and incorrect substitutions, leading to customer frustration.
MO
MONICA OLIVER
4 days ago
5.0
The young men today on the front registers have great customer service!!
LP
L “BrosThatGame_1” P3
Nov 17, 2025
1.0
Do NOT get the sauced tenders delivered. Sauce was all in the bag, all over the box, and got all over my other food. They shoved everything in a small baggy and all of it was sticky.
TG
Tom Griffin
Oct 12, 2025
5.0
This Dairy Queen made the best Blizzard. Perfect amount of mint and Oreos in my Blizzard. Thanks guys
KM
kina martin
Oct 4, 2025
2.0
The cashier would not let us sub a dipped cone for a small sundae on the meal deal, she said it had to be like the menu said. Ok, I get corporate rules, I'll eat the sundae. You can have one topping on the sundae, I asked for hot fudge. I got chocolate syrup, hot fudge is on the menu but she's running out of fudge sauce so she can substitute but I can't. Hmm. I had to wonder , wouldn't it be better to just dip the cone when you realize you're out of fudge? No, make a customer unhappy instead. Also, take a jacket because it's always freezing in there.
OO
Olga
Sep 10, 2025
5.0
I love to come here for my dessert fix but the burgers... man oh man I had to order another one because the first one was so good! Staff is great! Worth every penny
How can I order from Dairy Queen Grill & Chill online?
You can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/15373/.
Are there any deals or special offers available at Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, you can access exclusive deals and mobile rewards.
What are some nearby places to Dairy Queen Grill & Chill?
Nearby places include American Red Cross Blood Donation Center, Vic Sey's Hair Secret Natural Hair Care, Wells Fargo ATM, and Dale City Farmers Market.
How can nearby places like the Dale City Farmers Market benefit customers visiting Dairy Queen Grill & Chill?
Customers can enjoy a visit to the Dale City Farmers Market for fresh produce and groceries before or after dining at Dairy Queen Grill & Chill.
Are there transit or financial services near Dairy Queen Grill & Chill?
Yes, Wells Fargo ATM and TitleMax Title Loans are nearby, offering convenient banking and loan services for customers visiting the area.