Dairy Queen Grill & Chill

4.4
490 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4381 Dale Blvd, Dale City, VA
22193-2701, United States

Hours

Reviews

4.4
490 reviews
5 stars
311
4 stars
108
3 stars
43
2 stars
9
1 star
19

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the quality of the food, especially the burgers and Blizzards, noting they were fresh and delicious.

Customer Service

While many reviews highlighted friendly and attentive staff, there were also complaints about inconsistent service and issues with order accuracy.

Cleanliness

The location received positive remarks for being clean and well-maintained, contributing to a pleasant dining atmosphere.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food and service.

Order Issues

Multiple reviews mentioned problems with order fulfillment, including missing items and incorrect substitutions, leading to customer frustration.
  • MO
    MONICA OLIVER
    4 days ago
    5.0
    The young men today on the front registers have great customer service!!
  • LP
    L “BrosThatGame_1” P3
    Nov 17, 2025
    1.0
    Do NOT get the sauced tenders delivered. Sauce was all in the bag, all over the box, and got all over my other food. They shoved everything in a small baggy and all of it was sticky.
  • TG
    Tom Griffin
    Oct 12, 2025
    5.0
    This Dairy Queen made the best Blizzard. Perfect amount of mint and Oreos in my Blizzard. Thanks guys
  • KM
    kina martin
    Oct 4, 2025
    2.0
    The cashier would not let us sub a dipped cone for a small sundae on the meal deal, she said it had to be like the menu said. Ok, I get corporate rules, I'll eat the sundae. You can have one topping on the sundae, I asked for hot fudge. I got chocolate syrup, hot fudge is on the menu but she's running out of fudge sauce so she can substitute but I can't. Hmm. I had to wonder , wouldn't it be better to just dip the cone when you realize you're out of fudge? No, make a customer unhappy instead. Also, take a jacket because it's always freezing in there.
  • OO
    Olga
    Sep 10, 2025
    5.0
    I love to come here for my dessert fix but the burgers... man oh man I had to order another one because the first one was so good! Staff is great! Worth every penny

Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 4381 Dale Blvd, Dale City, VA 22193-2701, USA.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to 8:30 PM Monday through Wednesday and Sunday, and from 10:30 AM to 9:00 PM Thursday through Saturday.