Brand Certified
Dairy Queen Grill & Chill
4.4(495 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
4381 Dale Blvd, Dale City, VA
22193-2701, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(703) 670-6616
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.4
495 reviews
5 stars
312
4 stars
111
3 stars
43
2 stars
9
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and attentive staff, others reported rude interactions and unhelpful responses to complaints.
Food Quality
Many customers enjoyed the food, particularly the burgers and Blizzards, but there were complaints about incorrect orders and inconsistent quality.
Cleanliness
The establishment is frequently noted for its cleanliness and well-maintained environment, contributing positively to the overall dining experience.
Pricing
Several reviews mentioned that prices are perceived as high for the portion sizes, leading to dissatisfaction among some customers.
- DLDynera leoneJan 31, 20261.0So I got 4 of their cupcakes cakes and took them home as a birthday surprise and when my husband and I ate one we realized there was no fudge in the middle like there is supposed to be. I figured it be no big deal to call and tell them that they were made wrong and see if they could make them the right way. I’m not a confrontational person at all so I felt awful calling in the first place and I was apologizing. Well when I called the lady on the phone proceeded to tell me I was wrong and that she can’t do anything to fix it because then they’d be wasting the food. Mind you I PAID for these they should be made correctly. She then proceeded to tell me she can put fudge on the top of them if there “isn’t enough to my liking” at this point I offered to bring them back and show them that it’s literally not there. She said that they probably mixed the fudge and the crunchies together, that’s also not the case. It is 100% not there and I feel like that’s a big part of this dessert so you’d know if it was there or not. Over all she was very rude and didn’t fix a mistake that I had no control over, it was a very unpleasant conversation that could’ve been easily fixed. The fact she kept telling me I was wrong and there is no way they messed them up, implying I’m lying, when i offered to drive them back to the store was extremely unprofessional. Overall I will not be back, due to the staff and unwillingness to make a problem right when they messed it up in the first place.
- MMMarvin MarinDec 20, 20255.0Brings back memories when I was little...
- DDD DuffyDec 5, 20255.0Great service tasty food, American classic frozen milk products. Put DQ Blizzard up against any frozen milk product
- ACArthur CaveDec 5, 20254.0Prices not bad for there food an a cool treat.
- MOMONICA OLIVERNov 20, 20255.0The young men today on the front registers have great customer service!!
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 4381 Dale Blvd, Dale City, VA 22193-2701, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 8:30 PM Monday through Wednesday and Sunday, and from 10:30 AM to 9:00 PM Thursday through Saturday.
What kind of food does Dairy Queen Grill & Chill serve?
This fast-food chain offers classic burgers, fries, soft-serve ice cream, and signature shakes.
Does Dairy Queen Grill & Chill offer outdoor seating?
Yes, Dairy Queen Grill & Chill provides outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly?
Yes, it is family-friendly and welcomes children.
How can I order from Dairy Queen Grill & Chill online?
You can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/15373/.
Are there any deals or special offers available at Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, you can access exclusive deals and mobile rewards.
What are some nearby places to Dairy Queen Grill & Chill?
Nearby places include American Red Cross Blood Donation Center, Vic Sey's Hair Secret Natural Hair Care, Wells Fargo ATM, and Dale City Farmers Market.
How can nearby places like the Dale City Farmers Market benefit customers visiting Dairy Queen Grill & Chill?
Customers can enjoy a visit to the Dale City Farmers Market for fresh produce and groceries before or after dining at Dairy Queen Grill & Chill.
Are there transit or financial services near Dairy Queen Grill & Chill?
Yes, Wells Fargo ATM and TitleMax Title Loans are nearby, offering convenient banking and loan services for customers visiting the area.
Brand Certified Facts from Dairy Queen Grill & Chill
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