Many customers reported rude or unhelpful staff, particularly management, leading to negative experiences.
Food Quality
Several reviews mentioned issues with food preparation, including undercooked items and incorrect orders.
Cleanliness
Customers expressed concerns about the cleanliness of the dining area and kitchen, with reports of dirty tables and unkempt facilities.
Service Speed
Customers frequently noted slow service, with long wait times for food and ice cream orders.
Mixed Experiences
While some customers enjoyed their food and ice cream, many others had disappointing experiences, indicating inconsistency in service and product quality.
RJ
Rebecca Jay
4 days ago
1.0
I am honestly disgusted, I was waiting for my food and went to use the restroom when I saw a roach on the ground, someone needs to get the health inspector in here ASAP, I can’t imagine where else they could be hiding. Will no longer be eating at this local Dairy Queen.
DS
Deborah Smith
Dec 24, 2025
4.0
Ok!!
SA
Salvatore Albanese
Dec 22, 2025
5.0
I was there on Monday the 22nd of December Christmas time. Went to the counter and the young lady was so polite so kind a smile place my order just a medium cone and another young lady served me gave me the cone and I left there feeling really good. They were so polite they weren't in a hurry no long faces just really good I didn't get their names so unfortunate. They are a franchise so I may go back and get the phone number and call the franchisee.
SB
Sam Bon
Dec 8, 2025
1.0
DO NOT EAT HERE. This place is terrible. I ordered chicken strips and they gave it to me undercooked. I showed it to them and they didn’t even swap it out. They just gave me attitude. Me and my family will never eat here again
SJ
seresa jones
Nov 23, 2025
5.0
Very kind and knowledgeable! The workers here are always willing to help out and offer suggestions on what you’re looking for! Place is very clean and well kept! Definitely a place i recommend!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Culpeper?
Dairy Queen Grill & Chill in Culpeper is open daily from 11:00 AM to 9:00 PM.
What type of menu items can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.
Does Dairy Queen Grill & Chill offer amenities suitable for families?
Yes, it is family-friendly and offers amenities such as high chairs, outdoor seating, restrooms, wheelchair accessibility, and free WiFi.
Can I order food online for pickup at this location?
Yes, you can place an order online for pickup via their website.
Does Dairy Queen Grill & Chill provide any mobile app benefits?
Yes, you can download their app to access exclusive deals and mobile ordering rewards.
What is the address and contact number for this Dairy Queen?
The address is 16125 Ira Hoffman Ln, Culpeper, VA 22701-2516, and the phone number is +1 540-825-4978.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available at this location.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Ruby Tuesday for dining, Walmart Culpeper for shopping, or Auntie Anne's bakery, all located nearby for additional options.
Are there any automotive services close to Dairy Queen in Culpeper?
Yes, nearby automotive services include Jax Wax Culpeper, Tidal Wave Auto Spa, Green Touch Car Wash, and Walmart Auto Care Centers for your convenience.
How can nearby stores and services like FedEx Office or KeyMe Locksmiths benefit me when visiting Dairy Queen?
While visiting Dairy Queen, you can conveniently access services like FedEx Office Print & Ship Center for mailing needs and KeyMe Locksmiths for key and lock services close by.