Numerous reviews highlighted rude and unhelpful management, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and a lack of resolution when mistakes were made.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and kitchen, impacting overall customer satisfaction.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others found them subpar or poorly prepared.
Ice Cream Issues
Customers frequently complained about poorly mixed blizzards and the unavailability of certain ice cream flavors.
SJ
seresa jones
1 day ago
5.0
Very kind and knowledgeable! The workers here are always willing to help out and offer suggestions on what you’re looking for! Place is very clean and well kept! Definitely a place i recommend!
GH
Gene H
Oct 31, 2025
3.0
Be advised that the meal deals that used to be $7 are now $8. Also, they charge for water cups. Otherwise, it's a pretty good DQ.
AT
Anna Taylor
Oct 8, 2025
1.0
We stopped ordering them on door dash because there’s never any add ins actually mixed, it’s just the icecream, so we thought it might be different actually going in to order. Paid extra to have brownies added in and there was legit only one in the whole cup and there was only strawberries and chocolate on the very top. Such a bummer 🥲
LC
logan cuff
Oct 7, 2025
1.0
A so-called "manager" named Kristen was super rude to me when I asked for more pumps of caramel after I ordered extra pumps! its like they purposely not listen to you. Another manager named Sermesa, or whatever her name is, was also disrespectful to me and my kids. This place is horrible.
NN
Nikki
Sep 15, 2025
1.0
There might be a management problem in this Dairy Queen. I asked for a blizzard and one of the managers was so rude to me giving me looks and all. I will never step foot in this Dairy Queen again
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Culpeper?
Dairy Queen Grill & Chill in Culpeper is open daily from 11:00 AM to 9:00 PM.
What type of menu items can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.
Does Dairy Queen Grill & Chill offer amenities suitable for families?
Yes, it is family-friendly and offers amenities such as high chairs, outdoor seating, restrooms, wheelchair accessibility, and free WiFi.
Can I order food online for pickup at this location?
Yes, you can place an order online for pickup via their website.
Does Dairy Queen Grill & Chill provide any mobile app benefits?
Yes, you can download their app to access exclusive deals and mobile ordering rewards.
What is the address and contact number for this Dairy Queen?
The address is 16125 Ira Hoffman Ln, Culpeper, VA 22701-2516, and the phone number is +1 540-825-4978.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available at this location.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Ruby Tuesday for dining, Walmart Culpeper for shopping, or Auntie Anne's bakery, all located nearby for additional options.
Are there any automotive services close to Dairy Queen in Culpeper?
Yes, nearby automotive services include Jax Wax Culpeper, Tidal Wave Auto Spa, Green Touch Car Wash, and Walmart Auto Care Centers for your convenience.
How can nearby stores and services like FedEx Office or KeyMe Locksmiths benefit me when visiting Dairy Queen?
While visiting Dairy Queen, you can conveniently access services like FedEx Office Print & Ship Center for mailing needs and KeyMe Locksmiths for key and lock services close by.