Dairy Queen Grill & Chill

4.0
502 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
16125 Ira Hoffman Ln, Culpeper, VA
22701-2516, United States

Hours

Reviews

4.0
502 reviews
5 stars
242
4 stars
140
3 stars
56
2 stars
15
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly management, leading to negative experiences.

Food Quality

Several reviews mentioned issues with food preparation, including undercooked items and incorrect orders.

Cleanliness

Customers expressed concerns about the cleanliness of the dining area and kitchen, with reports of dirty tables and unkempt facilities.

Service Speed

Customers frequently noted slow service, with long wait times for food and ice cream orders.

Mixed Experiences

While some customers enjoyed their food and ice cream, many others had disappointing experiences, indicating inconsistency in service and product quality.
  • RJ
    Rebecca Jay
    4 days ago
    1.0
    I am honestly disgusted, I was waiting for my food and went to use the restroom when I saw a roach on the ground, someone needs to get the health inspector in here ASAP, I can’t imagine where else they could be hiding. Will no longer be eating at this local Dairy Queen.
  • DS
    Deborah Smith
    Dec 24, 2025
    4.0
    Ok!!
  • SA
    Salvatore Albanese
    Dec 22, 2025
    5.0
    I was there on Monday the 22nd of December Christmas time. Went to the counter and the young lady was so polite so kind a smile place my order just a medium cone and another young lady served me gave me the cone and I left there feeling really good. They were so polite they weren't in a hurry no long faces just really good I didn't get their names so unfortunate. They are a franchise so I may go back and get the phone number and call the franchisee.
  • SB
    Sam Bon
    Dec 8, 2025
    1.0
    DO NOT EAT HERE. This place is terrible. I ordered chicken strips and they gave it to me undercooked. I showed it to them and they didn’t even swap it out. They just gave me attitude. Me and my family will never eat here again
  • SJ
    seresa jones
    Nov 23, 2025
    5.0
    Very kind and knowledgeable! The workers here are always willing to help out and offer suggestions on what you’re looking for! Place is very clean and well kept! Definitely a place i recommend!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Culpeper?

Dairy Queen Grill & Chill in Culpeper is open daily from 11:00 AM to 9:00 PM.

What type of menu items can I expect at Dairy Queen Grill & Chill?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.