Dairy Queen Grill & Chill

4.0
497 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
16125 Ira Hoffman Ln, Culpeper, VA
22701-2516, United States

Hours

Reviews

4.0
497 reviews
5 stars
242
4 stars
138
3 stars
55
2 stars
15
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful management, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of resolution when mistakes were made.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and kitchen, impacting overall customer satisfaction.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others found them subpar or poorly prepared.

Ice Cream Issues

Customers frequently complained about poorly mixed blizzards and the unavailability of certain ice cream flavors.
  • SJ
    seresa jones
    1 day ago
    5.0
    Very kind and knowledgeable! The workers here are always willing to help out and offer suggestions on what you’re looking for! Place is very clean and well kept! Definitely a place i recommend!
  • GH
    Gene H
    Oct 31, 2025
    3.0
    Be advised that the meal deals that used to be $7 are now $8. Also, they charge for water cups. Otherwise, it's a pretty good DQ.
  • AT
    Anna Taylor
    Oct 8, 2025
    1.0
    We stopped ordering them on door dash because there’s never any add ins actually mixed, it’s just the icecream, so we thought it might be different actually going in to order. Paid extra to have brownies added in and there was legit only one in the whole cup and there was only strawberries and chocolate on the very top. Such a bummer 🥲
  • LC
    logan cuff
    Oct 7, 2025
    1.0
    A so-called "manager" named Kristen was super rude to me when I asked for more pumps of caramel after I ordered extra pumps! its like they purposely not listen to you. Another manager named Sermesa, or whatever her name is, was also disrespectful to me and my kids. This place is horrible.
  • NN
    Nikki
    Sep 15, 2025
    1.0
    There might be a management problem in this Dairy Queen. I asked for a blizzard and one of the managers was so rude to me giving me looks and all. I will never step foot in this Dairy Queen again

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Culpeper?

Dairy Queen Grill & Chill in Culpeper is open daily from 11:00 AM to 9:00 PM.

What type of menu items can I expect at Dairy Queen Grill & Chill?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ Cakes.