Taco Bell

3.2
593 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 812 E. Madison Street in Covington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
812 E. Madison Street, Covington, VA
24426, United States

Hours

Reviews

3.2
593 reviews
5 stars
195
4 stars
110
3 stars
79
2 stars
57
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect portions, and unsatisfactory taste.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of acknowledgment.

Inconsistency

Frequent complaints about items being out of stock and orders not being fulfilled correctly were common.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food on certain occasions.
  • JD
    Jessica Dougherty
    5 days ago
    5.0
    Very clean, good was great, staff friendly
  • OJ
    Ophilea Jean
    5 days ago
    3.0
    We live close by and one of my safe foods/pregnancy favorites is the Loaded Beef Nachos which on the menu are supposed to come with: chips, seasoned beef, re fried beans, nacho cheese, red sauce, guacamole, and sour cream. It seems as if the quality of this order are always hit and miss. Usually in the daytime if I get it for lunch, everything is great. Evening shift tends to mess up quite a bit. In the last month, they have forgotten seasoned beef TWICE on the nachos, added giant, crusty gobs of re fried beans a time or two, and skipped out on adding red sauce. Any other time, I just deal with it and try to give them grace, but today really agitated me. I got 2 orders of the loaded beef nachos one with light beans, no guacamole, and extra nacho cheese... when I got home and opened the box, there was chips with beans, sour cream, and nacho cheese. No meat, no red sauce... okay. Second order (which is for my toddler by the way) was supposed to be light beans, add shredded cheese, add rice, no guacamole, red sauce, and sour cream. We go to serve him his, and it also has no meat??? This was my last straw, so we took them back to get them made the right way. The workers were very kind and admitted it was their fault due to reading the modifications wrong. They remade them for me and everything turned out right which was very appreciated, but it shouldn't be something that keeps happening. As a busy, tired mom that just wants something cheap and quick, I cannot always reload the car up to run back out for my order to be fixed. As far as everything else goes, I have nothing else to complain about. They are friendly, fast working employees, but could prepare the food like it is something they would want to eat. If they wouldn't eat it themselves why would a paying customer be expected to?
  • AJ
    Aiden Jarvis
    Oct 27, 2025
    2.0
    Bite taken out of my burrito ???
  • DH
    Deven Huffman
    Oct 26, 2025
    1.0
    Slow. Not enough help.
  • RS
    Ricky Sikes
    Oct 20, 2025
    1.0
    Went through drive thru. Had no mild sauce, no biggie. Nachos was crumbs, and tasted like burnt grease, my burrito was mush from the steak grease they didn't strain, the crunchy taco was decent, and my drink was flat. Just my experience.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Covington, VA?

The drive-through at Taco Bell in Covington is open daily from 9:00 AM to 2:00 AM.

Where is Taco Bell located in Covington?

Taco Bell is located at 812 E. Madison Street, Covington, VA 24426.