Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
652 reviews
5 stars
229
4 stars
136
3 stars
134
2 stars
42
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some experiencing waits of over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Staff Performance
Feedback varied on staff friendliness and efficiency, with some praising individual employees while others noted poor attitudes and lack of teamwork.
Food Quality
Several customers complained about food being cold, old, or poorly prepared, contrasting with a few positive mentions of fresh and hot food.
Cleanliness
Multiple reviews pointed out cleanliness issues in the dining area and restrooms, suggesting a need for better maintenance.
- JDJ. Basil DannebohmDec 29, 20255.0This was one of the only fast-food restaurants opened on Christmas Day for people traveling Interstate 64 through the region. During a ten hour trip, that proved to be a blessing!
- NJNeuromancer JrDec 22, 20255.0Fast food, friendly staff and a lovely interior, definitely one of the better McDonald's ive been too
- FBFran BurtonDec 2, 20255.0Since my knee surgery, I've ordered McDonald's breakfast through Doordash 3 times. The order was correct each time and the egg and cheese bagel with extra breakfast sauce was delicious!
- AKAlisha KiddNov 1, 20251.0What a joke ..
- DWDana WrightOct 21, 20254.0Ice cream machine is ALWAYS BROKEN! It has been broken for months, if not a year!
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 100 Mall Rd, Covington, VA?
McDonald's at 100 Mall Rd, Covington, VA is open daily from 5:00 AM to midnight.
Is there a drive-thru available at this McDonald's location, and what are its hours?
Yes, this McDonald's has a drive-thru open every day from 5:00 AM to midnight.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available daily from 5:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup in addition to delivery services.
Which payment methods are accepted at McDonald's, Covington, VA?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this McDonald's.
Can I use a mobile app to place an order at this McDonald's?
Yes, you can order using the McDonald's app available for iOS and Android devices.
What are some nearby entertainment options around McDonald's on Mall Rd?
Nearby entertainment options include Thunder Alley bowling alley and arcade, Bounceland for events and desserts, and Agony in the Alleghanies Gran Fondo sports club and event.
Are there shopping centers close to McDonald's on Mall Rd, Covington?
Yes, Mallow Mall shopping center and Highland Centre outlet store are nearby for convenient shopping before or after your meal.
What nearby facilities might be helpful for travelers visiting McDonald's at 100 Mall Rd?
Nearby facilities include the M Star Hotel Covington and Americas Best Value Inn Covington for accommodations, as well as the Alleghany Highlands Chamber of Commerce & Tourism for travel services.