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Brand Certified

Arby's

4.1
(462 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1410 Durant St, Covington, VA
24426, United States

Hours

Reviews

4.1
462 reviews
5 stars
235
4 stars
112
3 stars
69
2 stars
24
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed; some praised friendly and efficient service, while others reported rudeness and poor handling of orders.

Food Quality

Food quality varied significantly; while some customers enjoyed hot and fresh meals, others received cold or unsatisfactory food.

Cleanliness

The restaurant was frequently noted as clean, contributing positively to the dining experience.

Pricing Issues

Several customers expressed dissatisfaction with pricing, particularly regarding the cost of drinks and sauces.
  • JS
    john brad shake
    Feb 13, 2026
    5.0
    Was a little messy no one told us on two different occasions that the sweet tea was empty. Was told this was normal to not have sweet tea later in the evening.
  • JB
    Jason Bourne
    Jan 11, 2026
    1.0
    Over priced food just like every other arbys
  • LN
    Lisa Nicely
    Dec 27, 2025
    2.0
    Food was ok not as good as Lexington but service sucks at this location they treat you like your a burden won't go back again.
  • JS
    Jessica Baker Schmidt
    Nov 30, 2025
    5.0
    I had to write a review bc the staff at this Arby's were some of the happiest, nicest people I've seen all day. It was so enjoyable after a full day of driving to be helped by such good people.
  • WG
    walter glover
    Nov 21, 2025
    1.0
    I had the deep fried turkey gobbler sandwich. It was not fit to eat if that's all the Pilgrims would have had they would have starved to death.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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