Arby's

4.1
461 reviews
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Business Details

1410 Durant St, Covington, VA
24426, United States
(540) 962-4811
http://www.arbys.com/locations/us/va/covington/1410-durant-st/store-6694
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1410 Durant St, Covington, VA
24426, United States

Hours

Reviews

4.1
461 reviews
5 stars
234
4 stars
112
3 stars
69
2 stars
24
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive staff, highlighting positive interactions and efficient service.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported cold food and issues with order accuracy.

Cleanliness

The restaurant was frequently noted as clean, contributing to a pleasant dining experience.

Atmosphere

Some customers found the atmosphere inviting, while others felt it lacked warmth or was uninviting.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, particularly regarding extra charges for sauces and perceived value.
  • JB
    Jason Bourne
    1 day ago
    1.0
    Over priced food just like every other arbys
  • LN
    Lisa Nicely
    Dec 27, 2025
    2.0
    Food was ok not as good as Lexington but service sucks at this location they treat you like your a burden won't go back again.
  • JS
    Jessica Baker Schmidt
    Nov 30, 2025
    5.0
    I had to write a review bc the staff at this Arby's were some of the happiest, nicest people I've seen all day. It was so enjoyable after a full day of driving to be helped by such good people.
  • WG
    walter glover
    Nov 21, 2025
    1.0
    I had the deep fried turkey gobbler sandwich. It was not fit to eat if that's all the Pilgrims would have had they would have starved to death.
  • SG
    Stephanie Godfrey
    Oct 13, 2025
    5.0
    Morgan was so friendly she greeted me with a smile as soon as I walked in very personable young lady you need more employees like her
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