Dairy Queen Grill & Chill

4.2
664 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
27490 Southampton Pkwy, Courtland, VA
23837-2117, United States

Hours

Reviews

4.2
664 reviews
5 stars
368
4 stars
170
3 stars
72
2 stars
25
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and onion rings, but there were complaints about inconsistent portion sizes and reheated items.

Service Experience

Service quality varied; while many praised friendly and attentive staff, others reported issues with rudeness and confusion during orders.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting extremely clean bathrooms while others reported unsanitary conditions.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, feeling that it was too high for the quality and portion sizes received.
  • DK
    David King
    Dec 16, 2025
    5.0
    Great food
  • RF
    Roger Freese
    Oct 21, 2025
    5.0
    I used to frequent this one every day after High School back in the 90's. It is still a hit just as it was back then. Haven't been there since June of 1998 and it just brought back all the nostalgia. Though the service back then was more upbeat and happy where it's just mute with no emotion now. But otherwise fantastic.
  • CT
    C T
    Sep 15, 2025
    5.0
    This is the DQ that I like to come for over 10 years since I have lived at Suffolk for over a decade. Overall I have pretty good experience with this Courtland DQ all these years. I liked my fish sandwich hot and fresh, and most importantly, which affects the experience is the service. In the past, we are treated pretty well by different staffs, and this time was special. The Assistant Manager Shirley was the one who took our orders, she was patient with us and my children to decide what flavor ice cream they want. My wife wasn't feeling well even before ordering the food there, and the Assistant Manager Shirley was attentive and showed concern for her and brought over to her a cup of Sprite to settle her stomach. Well, her recommendation did helped. She shew us genuine concern for our safe travel with children and wife thru the area. Friendly service and hot clean fresh foods have kept us coming back all these years. Thank you Assistant Manager Shirley for making us feel welcome and like a valued customer even though we don't come eat here very often. May this location keep up the good work and we really appreciate friendly service and love seeing kind people in businesses that serve the public.
  • LL
    Louchie
    Sep 9, 2025
    4.0
    Very cold inside there Word up
  • ML
    Mike L.
    Aug 21, 2025
    5.0
    Best onion rings around

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main menu specialties at Dairy Queen Grill & Chill in Courtland, VA?

The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, and shakes & malts.

What are the operating hours for Dairy Queen Grill & Chill in Courtland?

They are open Monday through Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.