Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
27490 Southampton Pkwy, Courtland, VA
23837-2117, United States
Hours
Reviews
4.2
662 reviews
5 stars
367
4 stars
169
3 stars
72
2 stars
25
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; some staff are praised for friendliness and attentiveness, while others are criticized for being rude or untrained.
Food Quality
Food quality is inconsistent; while many customers enjoy the hot and fresh offerings, others report issues with portion sizes and reheated items.
Cleanliness
The cleanliness of the location is highlighted positively by many, although some customers reported unsanitary conditions in the bathrooms.
Pricing
Several customers find the prices to be high for the food and portion sizes, leading to dissatisfaction.
Nostalgia and Consistency
Long-time customers appreciate the nostalgic value of the location, but express concerns about consistency in service and food quality over the years.
- RFRoger FreeseOct 21, 20255.0I used to frequent this one every day after High School back in the 90's. It is still a hit just as it was back then. Haven't been there since June of 1998 and it just brought back all the nostalgia. Though the service back then was more upbeat and happy where it's just mute with no emotion now. But otherwise fantastic.
- CTC TSep 15, 20255.0This is the DQ that I like to come for over 10 years since I have lived at Suffolk for over a decade. Overall I have pretty good experience with this Courtland DQ all these years. I liked my fish sandwich hot and fresh, and most importantly, which affects the experience is the service. In the past, we are treated pretty well by different staffs, and this time was special. The Assistant Manager Shirley was the one who took our orders, she was patient with us and my children to decide what flavor ice cream they want. My wife wasn't feeling well even before ordering the food there, and the Assistant Manager Shirley was attentive and showed concern for her and brought over to her a cup of Sprite to settle her stomach. Well, her recommendation did helped. She shew us genuine concern for our safe travel with children and wife thru the area. Friendly service and hot clean fresh foods have kept us coming back all these years. Thank you Assistant Manager Shirley for making us feel welcome and like a valued customer even though we don't come eat here very often. May this location keep up the good work and we really appreciate friendly service and love seeing kind people in businesses that serve the public.
- LLLouchieSep 9, 20254.0Very cold inside there Word up
- MLMike L.Aug 21, 20255.0Best onion rings around
- CKCarol KnickAug 10, 20254.0N/A
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu specialties at Dairy Queen Grill & Chill in Courtland, VA?
The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
What are the operating hours for Dairy Queen Grill & Chill in Courtland?
They are open Monday through Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
Does Dairy Queen Grill & Chill in Courtland offer drive-thru service?
Yes, it has a drive-thru service for convenient ordering.
Is the Dairy Queen Grill & Chill in Courtland family-friendly and accessible?
Yes, it welcomes families and children, has high chairs, outdoor seating, restrooms, is wheelchair accessible, and offers free Wi-Fi.
Can customers order online or get mobile deals at Dairy Queen Grill & Chill in Courtland?
Yes, customers can use mobile ordering, get rewards, and access exclusive deals by downloading their app.
What is the address and contact phone number for Dairy Queen Grill & Chill in Courtland?
The address is 27490 Southampton Pkwy, Courtland, VA 23837-2117, US. The phone number is +1 757-653-0808.
Where can I find nearby fast-food options to Dairy Queen in Courtland?
Nearby fast-food options include Hardee's and the DQ Grill & Chill - Courtland location itself, which serves similar menu items.
Are there any nearby accommodations close to Dairy Queen Grill & Chill?
Yes, nearby accommodations include the Palm Tree Inn and Courtland Inn motels, which are convenient for visitors.
What local shops can I visit nearby after enjoying a meal at Dairy Queen in Courtland?
You can visit The Peanut Patch gift shop, FERIDIES World’s Finest Peanuts and Provisions, and Angie’s Anything and Everything thrift and gift store nearby.
How can I use local transportation or services near Dairy Queen Grill & Chill in Courtland?
Nearby services like the DMV Customer Service Center and U-Haul Neighborhood Dealer assist with transportation needs. 7-Eleven and Redbox provide convenience and rental services close by.