At Wendy’s in Colonial Heights, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Colonial Heights, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
I go in to order two biggie bags for me and my wife. They charge me for a third, then I ask for a refund and an employee was super pissed off and decided to cuss and run around the store like she owned it and caused the scene. All it was was a simple misunderstanding didn’t need the employee to go absolutely bonkers. They also wouldn’t give me a receipt for my refund to prove that they refunded me. Because I still have yet to receive a refund from them. Will not be returning to this Wendy’s due to the horrible attitude of these employees. The specific employee is a black female with blue dreads. Didn’t catch her name. Much better food places in the area don’t choose Wendy’s
IS
Isabella Staszak
Apr 12, 2026
1.0
Horrible experience. Tried this location for the first time and the woman taking our order had an attitude. We ordered 2 Biggie Bags and she charged us for 3, so when we nicely tried to correct her and asked for a refund she gave us attitude saying it was our fault SHE MISHEARD US. Then when the manager gives us a refund, they didn’t give us the receipt for it so when we asked for the refund receipt the previous worker got an attitude saying we were “doing too much”. Not to mention my husband didn’t get the correct sauce and the soda machine barely worked. Definitely will not be returning and will be calling corporate for this one.
MK
Mary Kemple
Apr 9, 2026
1.0
I have never written a bad review before, kinda embarrassed to do so because I hate being negative and it makes me feel mean🫣. Ok so what happened was my husband and I were driving through the area and we were getting hungry and i needed to use the bathroom. I really like Wendy’s chicken sandwich’s, so we decided to go here. My husband went to order and I went to use the restroom. I got in and it was NASTY, but I persisted because I really had to go. When I finished up I looked to get some toilet paper AND THERE WAS NONE!! (It was one of those dispensers where you can’t see how much till your lower down) So I was stuck on the toilet for a long while until my husband (who I had texted) found a really sweet lady to come in and hand me some from the other stall. (She was not an employee). The paper towel dispenser was also broken and there was trash all over the sink. Oh and ps the food was really dry and we waited like 20 minutes for it to be done (they weren’t busy). All that to say, this Wendy’s STINKS. (Also thank you so much to that angel of a lady who saved me from being stuck there for the rest of my life).
BK
Berkley King
Mar 27, 2026
1.0
Grandson wanted the new bacon cheeseburger. It was very good, however, my feet were sticking to the floor and the person behind the counter seemed mad at the world. Only one other person there besides my family. NOT AGAIN THERE.
DC
Dana Carter
Mar 15, 2026
1.0
I never leave reviews. But this Wendy’s I usually try to avoid since they either hold up a line for insane wait times or are rude. I happen to be in the area with my kids so I figured stop and get them food. The wait times in the line was over 25 mins. Then the lady at the drive thru told me to slow down placing my order when it was literally two kids meals and a biggie bag and I wasn’t being fast. I was nice about it then when asked for specific sauce I stated ketchup and bbq. After finally getting to the window to pay and get food. She acted as if she was then in a rush?? Weird as she had literally held up the line so long it was backed up to around the building again I was nice took my card back then as she gave me my food said have a good day rushing and proceeded to let window close and stand there. I checked the bag because my kids have to have ketchup. Of course neither that nor the bbq requested was in there so she opens the window and I ask politely for the sauces she then grabs a large handful of ketchup slams it into my hand taking half back then goes and grabs two bbq sauce and very rudely says have a great day with a very noticeable rude undertone and exaggerate voice! I politely then said(becasue I had at this point had enough) is there a reason you are being so rude to me when all I did was politely asked for the sauces you forgot. She then looks at me surprised as to not have realized I would call her out and then proceeds to say she’s sorry and her sincere at apologies! Look I’m not one to complain but I sure as hell don’t let ppl treat me rude. Idk if this young girl just was new and overwhelmed or if she just got pleasure out of having some weird power trip. But this Wendy’s need to do better! Then the sauces she gave me were messy with sauce in the packages, my burger was incorrect, the fries tasted old, my kids teas tasted disgusting and my drink wasn’t diet! Also if I could rate this no stars I would.
What are the opening hours of the Wendy's at 680 Southpark Blvd, Colonial Heights?
Wendy's is open daily from 6:30 AM to midnight, including drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service every day from 6:30 AM to midnight.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or via the Wendy's mobile app available on the App Store.
Is breakfast served at the Wendy's on Southpark Blvd?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Colonial Heights?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (804) 431-2392, call 888-624-8140 for Customer Care, use Live Chat on their Contact page, or complete their Customer Satisfaction Survey online.
Are there delivery options available at this Wendy's?
Yes, delivery is available where offered. Check your address on the Wendy's app or order.wendys.com to see if delivery is available near you.
What nearby shopping centers can I visit before or after dining at Wendy's?
You can visit Southgate Square, a shopping center near Wendy's, for a convenient shopping experience before or after your meal.
Which nearby restaurants can I try alongside Wendy's at Southpark Blvd?
Nearby restaurants include Volcano Crab (seafood restaurant and bar), China Buffet, Los Bandidos (Mexican), Tropical Smoothie Cafe, Crumbl - Colonial Heights (desserts), The Smoothie Spot, and Five Guys for a variety of dining options.
What nearby stores are convenient for shopping after visiting Wendy's?
You can shop at nearby stores such as Plato's Closet (used and vintage clothing), Helzberg Diamonds (jewelry), Adolph's (men's and women's clothing), Rugged Wearhouse (clothing), GameStop (video games and toys), and Mattress Firm for furniture needs.
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