Panera Bread

Reviews

• KL

  Keith Laskey

  3 days ago
  1.0
  Maybe today is a quirk, but we have been waiting for over an hour for a simple freaking sandwich! No explanation, no apology
• KW

  Kathryn Warren

  5 days ago
  2.0
  Drive through is always ridiculously slow ,they are always out of Ingredients & the inside is far from tidy. Currently sitting in the drive-through and have been waiting for 20 minutes and I was the first car to pull up to the speaker . There was nobody in front of me. Ever since they moved to this location they just can’t seem to figure it out. The old Panera did not have these issues!
• BC

  Brandon Crockell

  Apr 28, 2026
  3.0
  With only 3 others inside, it took close to 20 minutes to get my food. I don't mind hearing employees laughing and having a good time, but waiting that long to get a sloppy sandwich and the tiniest piece of bread with my soup kinda gets me irritated.
• DW

  D. Williams

  Apr 22, 2026
  1.0
  A bunch of kids working. Had me waiting 20 minutes for 2 sandwiches, a salad, and soup. I had to go check on it then they said "it's right here". Will not return.
• DM

  Dana Mitchell

  Apr 5, 2026
  1.0
  HAIR IN FOOD. +31 MINUTES TO PROMISED READY TIME. Do not go here. Observed multiple parked cars in the drive-thru when we arrived (meaning they had to wait because their food was not ready on time). Multiple cooks behind the counter with long hair down, wearing no bun, hat, or hairnet. I could not eat my sandwich because when I unwrapped it I found a large black hair. My hair is blonde. Kitchen itself not meeting food safety standards - food stacked on top of food, floor an absolute mess, observed zero handwashing. This restaurant should be shut down by local food safety authorities until they can turn the operation around. I should have cancelled my order when I saw the state of it but I was hungry and I used to love Panera's products! Not able to order espresso based drinks (suspect they had turned it off). One of the self-serve drinks was completely empty. Out of side baguettes. Making 9 orders at the same time, everyone is waiting to receive their order. Really the worst restaurant experience my husband and I have had in decades. What happened to Panera? It used to be so great. We will never come back.

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