Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,049 reviews
5 stars
291
4 stars
236
3 stars
190
2 stars
105
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes for orders.
Staffing Issues
Many reviews highlighted that the location is often understaffed, leading to poor service and delays.
Customer Service
Numerous complaints about unfriendly or rude staff, with some customers feeling ignored or mistreated.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers experiencing food poisoning.
Operational Hours
Customers noted inconsistencies with posted hours, including early closures and delays in opening.
- CACassandra AdcockNov 9, 20253.0Doesnt matter which location you go to, the service and food suck. Especially Meadowbrook plaza. Its for this location that i'll NEVER eat at Wendy's again.
- MCMed ChrivOct 29, 20251.0خدمة سيئة للغاية الإدارك في هاذ المطعم فاشلة
- MHMoney HuntOct 28, 20251.0They forgot my sauce, baconator fries with no bacon, take a hour to have my food, no covers for the plastic cups, no straws, this one should be closed
- BHBrandon HumphreysOct 24, 20251.0not open 24/7
- CBChris BOct 5, 20251.0This place is managed REALLY poorly. They close down for a half hour for shift change and I’ve had to wait for over 45 minutes in the drive through, stuck between other cars, because they stopped working for a while…
Frequently Asked Questions About Wendy's
Is Richmond #384 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Colonial Heights, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Colonial Heights, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 524-9577.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Richmond #384 Wendy’s serve breakfast?
Yes, this Wendy’s location in Colonial Heights, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's located at 2126 Ruffin Mill Road in Colonial Heights open 24/7?
Yes, this Wendy's location is open 24 hours a day, 7 days a week, including drive-through service.
Does this Wendy's offer delivery and takeout services?
Yes, delivery and takeout are available at this Wendy's location. You can order through the Wendy's app or their website.
Can I order Wendy's meals via their official mobile app?
Yes, you can place orders using the Wendy’s app, which is available on the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does this Wendy's serve breakfast, and what meals are available?
Yes, breakfast is served along with lunch and dinner at this location. You can find items like breakfast combos, croissant sandwiches, biscuits, coffee, and sides.
How can I contact Wendy's in Colonial Heights for feedback or questions?
You can reach the location directly at (804) 524-9577 or contact Customer Care via their website contact page or phone at 888-624-8140.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's website, mobile app, and in-restaurant; crew members can also assist in locating this information.
What are some notable places near Wendy's at 2126 Ruffin Mill Road?
Nearby places include Pilot Travel Center, Blue Rhino Propane Exchange, Western Union, and Cinnabon, among others, which you might visit before or after dining at Wendy's.
How can nearby Pilot Travel Center help customers visiting Wendy's?
Pilot Travel Center offers convenience store items and fuel, making it a good stop for travelers before or after a meal at Wendy's.
Are there automotive service centers near Wendy's that customers can visit?
Yes, nearby automotive-related businesses such as CMA's Colonial Subaru, CMA's Colonial Honda, and Loyalty Collision provide car services customers might need while visiting the area.