Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
928 reviews
5 stars
254
4 stars
202
3 stars
159
2 stars
83
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Several customers reported issues with food quality, including cold or improperly prepared items.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant and bathrooms.
Order Accuracy
Many customers experienced incorrect orders and issues with missing items.
Long Wait Times
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.
- VVvictoriaDec 26, 20251.0I ordered just a burger, fries, and nuggets. The food was stiff and gross. Im writing this now as im suffering food poisoning from this establishment. The day after Christmas, possibly the worst time to get sick. Never getting food here again!!!
- BBBest of the BeastDec 9, 20251.0Always an issue in this store. Its always nasty and the service is as bad as the food. Tonight, the order i was picking up was wrong. Rather than just fix it, the lady gave me the attitude like she didn't even understand why I had the nerve to walk into her store to begin with. Told me "at least we gave you something ". As in "something is better than nothing ". Try to avoid this location if at all possible. It took everything in me not to make her wear that frosty.
- KDKathy DobogaiNov 11, 20251.0Probably the worst managed fast food place around. Can’t rate the food because after 5 visits, I left empty handed each time. The first 3 times, they said “our system is down for the next hour or two. Both times were between 8 and 9pm. The second two times they could only accept cash. This all was over a six month period. I won’t be wasting anymore of my time with this Wendy’s.
- AGAndrea GrantNov 8, 20252.0Dirty, and bathroom was so nasty smelled like cat piss and door didn’t even lock
- RORehan OffeiNov 4, 20255.0Went there yesterday for Lunch, the food was fresh, the employees were nice, made me feel welcome!
Frequently Asked Questions About Wendy's
Is Colonial Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Colonial Heights?
Wendy's drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, the Wendy's in Colonial Heights serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online for this Wendy's?
You can order online through the Wendy's app or at order.wendys.com by selecting the Colonial Heights location.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is there a drive-thru service available at this Wendy's?
Yes, this Wendy's location has a drive-thru service available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant posters.
How do I contact Wendy's in Colonial Heights for questions or feedback?
You can call them at (804) 898-3579 or use the Wendy's Contact page and customer satisfaction survey online.
What nearby dining options are close to Wendy's in Colonial Heights?
Nearby dining options include Long John Silver's, A&W Restaurant, KFC, Captain Tom's Seafood, Hardee's, and Chipotle Mexican Grill.
Are there nearby shopping centers close to Wendy's in Colonial Heights?
Yes, J.C. Penny shopping center is located near this Wendy's providing additional shopping opportunities.
What automotive services are available near Wendy's in Colonial Heights?
Nearby automotive services include Briggs Auto Service, Goodyear Auto Service, MNM Auto, Autoworks Service Center, and NAPA Auto Parts - Powers Auto Parts.