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Wendy's

3.2
(891 reviews)

Business Details

(804) 898-3579

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Colonial Heights, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Colonial Heights, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1709 Boulevard, Colonial Heights, VA
23834, United States

Hours

Reviews

3.2
891 reviews
5 stars
240
4 stars
194
3 stars
149
2 stars
80
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed feedback on food quality; some customers reported cold or poorly prepared food, while others enjoyed fresh meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Operational Issues

Frequent complaints about the restaurant being closed, systems down, or staff shortages, leading to frustration among customers.
  • JM
    Joel Maybury
    5 days ago
    5.0
    The burger was so tasty and exactly what I needed after a long road trip. The young woman at the window was friendly and prompt.
  • VV
    victoria
    Dec 26, 2025
    1.0
    I ordered just a burger, fries, and nuggets. The food was stiff and gross. Im writing this now as im suffering food poisoning from this establishment. The day after Christmas, possibly the worst time to get sick. Never getting food here again!!!
  • BB
    Best of the Beast
    Dec 9, 2025
    1.0
    Always an issue in this store. Its always nasty and the service is as bad as the food. Tonight, the order i was picking up was wrong. Rather than just fix it, the lady gave me the attitude like she didn't even understand why I had the nerve to walk into her store to begin with. Told me "at least we gave you something ". As in "something is better than nothing ". Try to avoid this location if at all possible. It took everything in me not to make her wear that frosty.
  • KD
    Kathy Dobogai
    Nov 11, 2025
    1.0
    Probably the worst managed fast food place around. Can’t rate the food because after 5 visits, I left empty handed each time. The first 3 times, they said “our system is down for the next hour or two. Both times were between 8 and 9pm. The second two times they could only accept cash. This all was over a six month period. I won’t be wasting anymore of my time with this Wendy’s.
  • AG
    Andrea Grant
    Nov 8, 2025
    2.0
    Dirty, and bathroom was so nasty smelled like cat piss and door didn’t even lock

Frequently Asked Questions About Wendy's

Is Colonial Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Colonial Heights?

Wendy's drive-thru is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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