Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
962 reviews
5 stars
291
4 stars
185
3 stars
145
2 stars
98
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Safety
Several reviews highlighted concerns about food safety, including undercooked items and unsanitary conditions.
Customer Experience
Many customers expressed dissatisfaction with the overall experience, citing unprofessional behavior from staff and a lack of management oversight.
Food Quality
While some customers enjoyed the food, there were frequent complaints about incorrect orders and food not meeting expectations.
- LSLauren StallardJan 1, 20261.0Pulled up to the drive thru, nobody says anything. I sit for a minute or then say “hello” and he says “hello” super rude. I said nobody gonna say anything? He said “no, I’m eating. I’m hungry.” I say can I get a frosty please, “no frosty’s, down for the night”. Mind you, it’s an hour before closing. This is about the 4th time I’ve come, at different times and they never have frosty’s. As a chain yall need to do better. Awful service and people who don’t care about their jobs at all. You miss out on a ton of money having lazy workers that just don’t want to do the work to have one of the only good things at wendy’s.
- CWCaleb WinfieldJan 1, 20262.0It seems like there is always a problem with this Wendy’s. Ordered a BLT biggie bag. I said no cheese and the order taker rudely said “IT DONT GOT NO CHEESE ON IT”. Ok cool. Get the sandwich and there’s no bacon and no tomato. You’re so busy tryna rush and be rude half the things on the sandwich are missing. Got a strawberry Fanta. Was weak and Had a medicine taste. Diet Coke tasted weird as well. Gave us two sauces for an entire meal. Someone make it make sense
- CDChristopher DolchanDec 24, 20255.0Quick, good food. Good servoce
- FRFernanda RDec 14, 20251.0Very disappointing experience. I waited 1 hour and 30 minutes for just 7 chicken tenders. When I asked for the missing items, the staff acted unwilling to help and had bad attitudes. The employees were not friendly, and I saw food being handled with bare hands after touching other surfaces, which was very concerning. The food was not fully cooked and appeared raw. Even the drinks smelled like Clorox, which was extremely unpleasant. Overall, poor service, long wait times, unsafe food handling, and undercooked food. This location needs serious improvement.
- CACarol AmabileDec 3, 20255.0Drive through fast and friendly. Good service. Staff friendly.
Frequently Asked Questions About Wendy's
Is Southpark Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours of the Wendy's at 680 Southpark Blvd, Colonial Heights?
Wendy's is open daily from 6:30 AM to midnight, including drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service every day from 6:30 AM to midnight.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or via the Wendy's mobile app available on the App Store.
Is breakfast served at the Wendy's on Southpark Blvd?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Colonial Heights?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (804) 431-2392, call 888-624-8140 for Customer Care, use Live Chat on their Contact page, or complete their Customer Satisfaction Survey online.
Are there delivery options available at this Wendy's?
Yes, delivery is available where offered. Check your address on the Wendy's app or order.wendys.com to see if delivery is available near you.
What nearby shopping centers can I visit before or after dining at Wendy's?
You can visit Southgate Square, a shopping center near Wendy's, for a convenient shopping experience before or after your meal.
Which nearby restaurants can I try alongside Wendy's at Southpark Blvd?
Nearby restaurants include Volcano Crab (seafood restaurant and bar), China Buffet, Los Bandidos (Mexican), Tropical Smoothie Cafe, Crumbl - Colonial Heights (desserts), The Smoothie Spot, and Five Guys for a variety of dining options.
What nearby stores are convenient for shopping after visiting Wendy's?
You can shop at nearby stores such as Plato's Closet (used and vintage clothing), Helzberg Diamonds (jewelry), Adolph's (men's and women's clothing), Rugged Wearhouse (clothing), GameStop (video games and toys), and Mattress Firm for furniture needs.