Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
947 reviews
5 stars
285
4 stars
185
3 stars
140
2 stars
97
1 star
240
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items and incorrect orders.
Customer Service
Many customers experienced rude or unhelpful staff, with reports of poor attitudes and lack of assistance.
Cleanliness
Multiple reviews highlighted dirty conditions in the restaurant, including unclean bathrooms and dining areas.
Operational Issues
Frequent complaints about the restaurant being closed during advertised hours and unavailability of menu items.
- KWKS Pressure WashingNov 14, 20252.0It was Wendy’s lol 🤷♂️
- RBRebecka BrakeNov 7, 20251.0Nearly the entire order was wrong, fries were cold and overcooked, drinks were watered down.
- BCBarbara CampbellNov 5, 20251.0Drive thru -Breakfast - We were the only car in line. We ordered and was told to drive up to the door. We waited for 10 minutes. The guy who brought out our order acted like it was a big bother to have to bring out the order. Everything was cold. Took the oder inside for a refund with no apologies from the cashier or the manager. This place needs the entire staff changed along with the management
- DMDanielle MarshallNov 4, 20253.0Food was hot and delicious However I ordered a large and was given a medium and there was no ice for the drinks.
- JMJeff MackOct 18, 20251.0Been attempting to get food from this location over 5+ years. I have never made it successfully past the wait…literally have never made it to the window. Hour waiting in line with 1-2 cars ahead always
Frequently Asked Questions About Wendy's
Is Southpark Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Colonial Heights, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Colonial Heights, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 431-2392.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Southpark Wendy’s serve breakfast?
Yes, this Wendy’s location in Colonial Heights, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours of the Wendy's at 680 Southpark Blvd, Colonial Heights?
Wendy's is open daily from 6:30 AM to midnight, including drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service every day from 6:30 AM to midnight.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or via the Wendy's mobile app available on the App Store.
Is breakfast served at the Wendy's on Southpark Blvd?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Colonial Heights?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (804) 431-2392, call 888-624-8140 for Customer Care, use Live Chat on their Contact page, or complete their Customer Satisfaction Survey online.
Are there delivery options available at this Wendy's?
Yes, delivery is available where offered. Check your address on the Wendy's app or order.wendys.com to see if delivery is available near you.
What nearby shopping centers can I visit before or after dining at Wendy's?
You can visit Southgate Square, a shopping center near Wendy's, for a convenient shopping experience before or after your meal.
Which nearby restaurants can I try alongside Wendy's at Southpark Blvd?
Nearby restaurants include Volcano Crab (seafood restaurant and bar), China Buffet, Los Bandidos (Mexican), Tropical Smoothie Cafe, Crumbl - Colonial Heights (desserts), The Smoothie Spot, and Five Guys for a variety of dining options.
What nearby stores are convenient for shopping after visiting Wendy's?
You can shop at nearby stores such as Plato's Closet (used and vintage clothing), Helzberg Diamonds (jewelry), Adolph's (men's and women's clothing), Rugged Wearhouse (clothing), GameStop (video games and toys), and Mattress Firm for furniture needs.