Tropical Smoothie Cafe

Reviews

• TT

  Tyrian Tyler

  Feb 13, 2026
  1.0
  Tropical Smoothie in Colonial Heights only gives 1 day to pickup your Birthday Smoothie! This is senseless! I was out with family and didn’t have time to pick up my free item! You need to be like other restaurant Establishments and give a person 7-30 days to pick up! Most of my free bday items from stores has given me 30 days to pick it up!!! Some have given 7 but having to pick it up on the very Birthday is definitely meant for your customers dissatisfaction and keeps you from giving anything away for FREE! What a Stan in the back!
• BT

  Briana T

  Jan 18, 2026
  1.0
  For one, this is the 2nd time we have come to this location & the food is not all the way heated up… we walked out before we checked our food unfortunately .. not only that but we got the wrong order. Not the 1st time this has happened. For two, the high chairs never work & actually keep the baby in the chair, so it’s never safe or pleasant eating inside. For three, a worker argued with the customer because the customer (us) was upset that they dumped the leftover smoothie down the drain instead of putting it in a little cup for our 12 month old & 26 month old. Protocol says they’re not supposed to, which I can understand. However, the fact that the worker continued to have attitude back to the customer is what is not okay for a business. In business, the customer is always right. The whole situation was handled unprofessionally by the worker/workers. We walked out & decided not to dine in this unpleasant atmosphere with conflict with the worker. GO TO ANOTHER TROPICAL SMOOTHIE! It’s worth the drive to go to Chester…
• TT

  Tisha Taylor

  Oct 20, 2025
  5.0
  Amari & Jolie was remarkable. They were friendly, respectful. My sandwich was not made to my liking. Remade it over it was delicious. Amari went above & beyond to render me great service. Their customer service skills, communication was amazing.
• JF

  JessieandQey Fleming

  Sep 29, 2025
  1.0
  Told me I couldn’t get a refund after I found a long piece of hair stuck in my açaí bowl
• GR

  Google Reviewer

  Sep 28, 2025
  1.0
  Horrible service and Staff is rude!