Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
190 Southgate Square, Colonial Heights, VA
23834, United States
Hours
Reviews
3.1
571 reviews
5 stars
203
4 stars
78
3 stars
46
2 stars
34
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.
Food Quality
Customers frequently reported issues with food quality, including poorly made items, incorrect orders, and unsatisfactory smoothie consistency.
Cleanliness
The establishment received complaints about cleanliness, with reports of dirty tables, unsanitary conditions, and unpleasant odors.
Long Wait Times
Many customers experienced long wait times for their orders, often exacerbated by staff being overwhelmed or unorganized.
Management Issues
Several reviews pointed to a lack of effective management and training, leading to operational inefficiencies and poor customer experiences.
- TTTisha TaylorOct 20, 20255.0Amari & Jolie was remarkable. They were friendly, respectful. My sandwich was not made to my liking. Remade it over it was delicious. Amari went above & beyond to render me great service. Their customer service skills, communication was amazing.
- JFJessieandQey FlemingSep 29, 20251.0Told me I couldn’t get a refund after I found a long piece of hair stuck in my açaí bowl
- GRGoogle ReviewerSep 28, 20251.0Horrible service and Staff is rude!
- FBFrances BentleySep 23, 20255.0Food is good, I like the rewards program.
- POPaige OgdenSep 19, 20251.0This is the dirtiest most grimy looking tropical smoothie store I have ever been in. Saw roaches crawling on the floor. TERRIBLE.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
Dine-in is available Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What delivery options does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery.
Can I order food ahead using the Tropical Smoothie Cafe app?
Yes, you can order ahead through their app or online for delivery, curbside, or pickup.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Where is Tropical Smoothie Cafe located?
It is located at 190 Southgate Square, Colonial Heights, VA 23834, USA.
Are there any nearby dining options close to Tropical Smoothie Cafe?
Yes, nearby dining options include Los Bandidos (Mexican restaurant), China Buffet (Chinese buffet), Koreana (Asian cuisine), Volcano Crab (seafood restaurant), and Milk & Honey Southern Inspired Kitchen (Southern/American restaurant).
What nearby shopping centers can I visit near Tropical Smoothie Cafe?
You can visit South Park and Southgate Square shopping centers which are close to Tropical Smoothie Cafe for additional shopping and services.
What nearby services are available around Tropical Smoothie Cafe for personal care?
Nearby personal care options include Rose Glam Hair Studio (hair and beauty salon), Pro Nails and Crystal Nails (nail salons and beauty/spa), and MyEyeDr. (optometrist).