Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 425 Charles H Dimmock Pwky in Colonial Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
466 reviews
5 stars
159
4 stars
125
3 stars
60
2 stars
36
1 star
86
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect or incomplete orders, often receiving missing items or wrong food.
Customer Service
Feedback highlighted a mix of friendly and rude service, with several instances of staff displaying poor attitudes or being unhelpful.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, including hair in food and dirty dining areas.
Food Quality
Food quality was inconsistent, with some customers praising freshness while others complained about cold or poorly prepared items.
Service Speed
Many reviews mentioned slow service, particularly during peak hours, leading to long wait times.
- LMLogan MillsJan 1, 20261.0Employees are too lazy to change out drink syrups or add napkins to a bag. Such a clean Taco Bell to have some of the worst service.
- SLShanté LongDec 18, 20252.0I went inside the lobby around 5-6ish PM on a weekday. I used the screens to order because I can take my time, change my mind if need be, and see the menu with pricing better. My wait from start to finish was between 5 to 10 minutes. After the wait, one of their workers called my name and handed me a bag with only 75% of what I paid for. I'm not talking one or two missing tacos, folks -- I'm saying if the bag was supposed to have 10 items, there was only freaking three. The supervisor had to correct this worker TWO SEPARATE TIMES because each time they brought a couple of items, they forgot the rest. I kindly removed all the food from the bag and hand counted each item because I now want to be sure. During this, the worker never apologized for the mistake but instead seemed annoyed I was taking up counter space to double-check. When it all was accounted for I said "thank you" and quietly left. I figured maybe it's their first day and they're overwhelmed; who knows? But at home, we discovered that the tacos were okay but the burritos were an absolute MESS. Some had rice only on one side of the burrito, others had too much sauce, no sauce, or runny refried beans. So alright, I get it -- American fast food is meant to be edible food given as fast as possible, but for the love of Jesus Christ can we (the customers) please get a little more than the bare minimum? Without the attitude and blatant mistakes? I know customer service freaking sucks post-COVID but when you do get customers that are obviously patient or friendly, TRY TO RECIPROCATE APPROPRIATELY. Even in this economy we can still afford common courtesy!
- MMMichael MeltonDec 16, 20251.0I ordered several items and the person packing orders did not include several items because they were busy complaining about customer orders. Will never visit this place again.
- VSV SNov 28, 20251.0Whoever was taking drive through orders tonight is extremely rude and tries to rush you before your order is done. Also got my order wrong and I asked for sauce and did not get any.
- ARAdam RichardsonNov 8, 20254.0Very clean, the employees are always friendly here. I love the open design of the kitchen.
Frequently Asked Questions About Taco Bell
What are the regular hours of operation for the Taco Bell at 425 Charles H Dimmock Pkwy in Colonial Heights?
Taco Bell is open from 9:00 AM to midnight Monday through Thursday and Sunday, and from 9:00 AM to 1:00 AM on Fridays and Saturdays.
Does this Taco Bell location offer drive-through service?
Yes, drive-through is available with the same hours as the restaurant, including late hours until 1:00 AM on Fridays and Saturdays.
Can I order online or use a mobile app to skip the line at this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or delivery to skip the line inside.
What types of payment does this Taco Bell accept?
This location accepts American Express, Discover, Mastercard, Visa, and cash payments.
What are some popular food items served at this Taco Bell?
Popular menu items include classic tacos, burritos, Crunchwrap Supreme, and Cheesy Gordita Crunch. They also offer Breakfast, Combos, Dollar Cravings, Drinks & Sweets, and Sides.
Does the restaurant accommodate families and children?
Yes, the location welcomes families and children, has seating, restrooms, and serves breakfast, lunch, and dinner with vegetarian options available.
Are there any hotels nearby if I’m visiting Colonial Heights and want to stay close to Taco Bell?
Yes, nearby hotels include WoodSpring Suites Richmond Fort Lee, Extended Stay America, and WoodSpring Suites Richmond Colonial Heights Fort Gregg Adams, making it convenient for visitors to grab a meal at Taco Bell during their stay.
What car rental agencies are nearby for customers planning a trip or needing transportation?
Nearby car rental agencies include Enterprise Rent-A-Car, Hertz, and Dollar Rent a Car, making it easy for customers to pick up a rental vehicle before or after dining at Taco Bell.
Can I find other dining options close to this Taco Bell?
Yes, nearby dining options include Sedona Taphouse, an American restaurant and beer bar, and Chicken Fiesta, a Tex-Mex and American chicken restaurant, for a varied dining experience in the area.
How can nearby medical and dental services benefit customers visiting Taco Bell?
Customers can conveniently access nearby medical and dental services like James River Cardiology, Commonwealth Orthodontics & Pediatric Dentistry, and Southpark Skin & Laser, making this location helpful for those combining dining with appointments.