Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Colonial Heights, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 457 Charles Dimmock Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
2,070 reviews
5 stars
812
4 stars
546
3 stars
307
2 stars
131
1 star
274
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, others noted issues with freshness, incorrect items, and greasy preparations.
Positive Experiences
Several reviews highlighted great service and food quality, particularly praising specific staff members and menu items.
Order Accuracy
Many customers expressed frustration over missing items and incorrect orders, indicating a need for better communication and order handling.
- SWSarah WestDec 22, 20255.0Manee, I think that's how it's pronounced, gave us exceptional service. He made sure everything was correct and extremely patient with my Boba requests. He was funny, polite and everyone there is always working so hard they should all get huge christmas bonuses
- JCjasmin colemanDec 15, 20253.0I usually don’t have an issues when I come here. But I came to this sonic and waiting in the drive thru for 12 mins while one cashier was on her phone and just keep looking at the drive through and never help anyone. 2 cars behind left. So I pulled up to the window and the same looked at me and walked away while in her phone. The only person who came to help me was the young white lady in there. She deserve a raise!
- JEJennifer EgglestonNov 23, 20255.0Great place
- RRRJNov 12, 20251.0The most rudest, unprofessional, disrespectful customer service drive through worker (spanish female) . Smacking her teeth and blowing her breath while taking order doing the most making me repeat my order three times. Didn’t want the service no more.
- TSTrevor StewartNov 9, 20255.0We got our food very fast and everything was good, only downside is no indoor seating but we didn't mind.