Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Colonial Heights is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,120 reviews
5 stars
549
4 stars
271
3 stars
117
2 stars
69
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in-store and at the drive-thru, with some waiting over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and inconsistent food preparation.
Food Quality
While some customers enjoyed the food, there were complaints about inconsistency in quality and portion sizes, with some meals lacking key ingredients.
Atmosphere
The new location's atmosphere was criticized for being less inviting and cozy compared to previous locations, with some describing it as cramped and unclean.
Customer Service
Customer service experiences varied, with some staff receiving praise for their friendliness, while others were noted for being rude or unhelpful.
- MGMuhittin GulmezNov 16, 20251.0I had one of the worst meals I’ve ever eaten at a Panera Bread. I ordered the avocado chipotle chicken scrambled egg sandwich, and it was prepared very poorly. The chicken was still frozen, the bread was stale, and they didn’t even include the avocado. When I reported the issue, they were unable to remake the sandwich. Very disappointing experience.
- JSJames SutphinNov 16, 20251.0Bad food: ordered a yogurt with fruit and received a pre-prepared yogurt with fruit that had turned bad and became watery. Order two steel cut oatmeals that were prepared and served wildly differently. One had a heap of sugar on top that would have sent me into diabetic shock had I not turned over the oatmeal first and dumped it out. Fortunately the oatmeal was so old and congealed that it stayed in place as I tipped the container to empty the sugar. All workers seemed disengaged. Panera as a franchise has went way down with respect to quality. I keep forgetting and re-remembering this every time I'm out of town and go to one. Very spotty from location to location.
- MTMichael “Asian Traveler” TranNov 1, 20254.0Spinach & bacon soufflé was good
- DHDr TW HicksOct 28, 20252.0I like the location compared to those visited. The worst drive thru ever! The people in the drive though are just as worse. I watched people go in and come back out before us The wait is horrible even if you order ahead, order at window, or order in-app while waiting in line😒😮💨. They for some reason prefer to not use the drive thru wait lanes and make everyone else wait. Lazy would be more like it. Other than that the food be decent depending on the day.
- BWBrittany WilliamsOct 22, 20251.0I have been sitting almost an hour for food and watched half of my order just sit on the counter. I am going to lose it if the food is cold and I have to reheat at home. Service didn't care and moved with no urgency. I understand short staffed, but nobody cared to do their job.
Frequently Asked Questions About Panera Bread
Does Panera Bread Colonial Heights accept reservations?
No, Panera Bread Colonial Heights does not accept reservations.
What are the operating hours for Panera Bread Colonial Heights?
Panera Bread Colonial Heights is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread Colonial Heights offer delivery services?
Yes, Panera Bread Colonial Heights offers delivery services daily during their operating hours.
Can I order food online or through a mobile app from Panera Bread Colonial Heights?
Yes, you can order online via their website or through the Panera Bread mobile app available on the Apple App Store.
What payment methods are accepted at Panera Bread Colonial Heights?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Colonial Heights have a drive-thru service?
Yes, this location has a drive-thru service available for customer convenience.
Is Wi-Fi available at Panera Bread Colonial Heights and what is the atmosphere like?
Yes, Panera Bread Colonial Heights offers complimentary Wi-Fi and provides a warm, welcoming, and casual environment suitable for dining or working.
What nearby dining options are there around Panera Bread Colonial Heights?
Nearby dining options include Lone Star Steakhouse & Saloon, LongHorn Steakhouse, Jimmy John's sandwich shop, Chipotle Mexican Grill, Buffalo Wild Wings, and Cicis Colonial Heights pizza restaurant, offering varied cuisines if you want to explore after your visit.
Are there any nearby stores or services where I can shop or get beauty treatments near Panera Bread Colonial Heights?
Yes, nearby you can find Eyemart Express for eyewear, Q Nails & Spa for nail and beauty services, Sport Clips Haircuts for hair care, and Marshalls for clothing and department store shopping.
Which nearby places around Panera Bread Colonial Heights could be convenient for banking or financial services?
Nearby financial services include Citizens Bank & Trust Co and Navy Federal Credit Union to assist with banking and financial advising.