Panera Bread

Reviews

• MH

  Marsha Harrison

  Feb 23, 2026
  5.0
  Had an amazing experience with Josiah called to place an order he was not familiar with my type of order but executed the order properly. How to place me on the hole make sure to come back with answers and check in so that I didn’t feel like I was on hold very long. Great customer service with absolutely returned because of him kudos Josiah
• SM

  Steve Dillon (MtLifeIsBetter)

  Feb 22, 2026
  5.0
  Wife and I visited for the first time in February 2026. Loved the food and service, but I preferred the other locations atmosphere. This location is wide open inside with less privacy.
• AR

  April Ripchick

  Feb 14, 2026
  2.0
  Ordered my lunch in the morning to pick up at 1:15 on my lunch break from work. Sat in the drive thru for almost 25 minutes after 1:15. Was late getting back from lunch. Dont go if you do not have an entire day to waste waiting. Food was excellent when I finally got it.
• KC

  Kimberly Carls

  Feb 13, 2026
  2.0
  Whoever is placing orders for stock needs retraining. Also, 30 minutes in a drive thru for a salad and soup is ridiculous. And still asked to pull forward.
• AY

  Anastasia Y’vette

  Feb 4, 2026
  5.0
  I've been going to this Panera location for years, and they've always offered top-notch customer service and good food. The pricing is good for the area—a meal for one including a drink would run $20 or less. The food quality stays the same—I should know, since I always order the same things lol. They've never messed up on my customizations, either. *I don't ever dine in, because this location is by the mall and popular around lunch time, and I'd rather eat in a quieter environment lol. They do seem clean and on top of things despite the rush^^ — Today, I ordered delivery from this Panera, but my order was All Wrong. The Dasher was rude, gave me the wrong order, and then told me to "tell the app" when I told her about it (I had thought that maybe she was delivering multiple orders and gave me the wrong one). I drove to this location, about 10mins from where I work, and spoke with Bonnie at the drive thru window. She made sure I got my order, and she informed her manager of the issue with my delivery and dasher. Bonnie was the sweetest person in the world!! She turned my hangry, late-start morning completely around <3 The manager, Hillary, came to the window and assured me that they would handle the issue with the dasher, as they don't want rude deliverers or ones that will mess up orders with no care. Both Bonnie and Hillary asked if there was anything they could do to compensate for the prior issues, but honestly I was just happy to get my food!

Frequently Asked Questions About Panera Bread